Learn about how well your health plan serves its subscribers with the CAHPS Health Insurance Plan survey template. This expert-certified survey helps you understand what people expect from their health plans, and it lets you benchmark your performance over time. From customer service to primary care, learn more about how subscribers feel about their insurance—and what they expect.
This survey template solicits feedback on a wide range of insurance-related issues. What healthcare services did subscribers use? Did did they receive timely service? Did they feel their doctors were accessible? The CAHPS Health Insurance Plan survey template makes it easy to listen and learn about your subscribers' experiences. If you need to, you can even ask more detailed questions by customizing the survey template for your particular audience.
To create a survey using the CAHPS® Health Plan Survey 4.0 survey template, just sign up or sign in to SurveyMonkey. You’ll be able to choose the template when you begin creating a survey.