Australia-based boutique recruiting agency u&u saw an opportunity to make the recruiting process easier for all involved. To support their mission to provide a world-class experience to their employer clients and candidates, u&u deployed SurveyMonkey CX. The result? They reached their all-time high NPS® of +62 and nearly doubled their response rate.
“SurveyMonkey CX is an easy to implement, cost-effective solution that delivers a great experience to our survey respondents. It’s enabled us to adopt a customer-first mentality across the agency.”
–Nicola Flannery, Customer Success Manager
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