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Delight your customers with extraordinary customer experience

With SurveyMonkey CX, organizations can resolve issues as they arise and find opportunities to delight their customers.

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VMWare
Home Depot
Salary.com
Quiznos
Cintas

94%

of customers say they’re able to get important customer insights faster using SurveyMonkey CX

85%

of customers say their CX programs are more effective as a result of using SurveyMonkey CX

65%

of customers say they chose SurveyMonkey CX over competitors because of its ease of use

Hear what our customers have to say

u&u uses feedback to deliver an unrivaled client and candidate experience

Australia-based boutique recruiting agency u&u saw an opportunity to make the recruiting process easier for all involved. To support their mission to provide a world-class experience to their employer clients and candidates, u&u deployed SurveyMonkey CX. The result? They reached their all-time high NPS® of +62 and nearly doubled their response rate.

“SurveyMonkey CX is an easy to implement, cost-effective solution that delivers a great experience to our survey respondents. It’s enabled us to adopt a customer-first mentality across the agency.”

–Nicola Flannery, Customer Success Manager

Trusted by leading companies

Home Depot
Quiznos
VMWare
Planet Fitness
Bonmarche
Air New Zealand
Salary.com
Tropic
Triplelift
Cintas
Randstad
CutisPharma

Ready to build a world-class NPS program?

Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.