The best NPS ® solution for business

Get actionable insights to grow your business with SurveyMonkey CX

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Turn customer insights into action – faster

SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback.

NPS Screenshot


Effortless customer listening

Trigger personalized surveys through multiple channels that reach customers when they are most receptive.

NPS analytics

Superior analysis

Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks.


Quicker action

Easily share insights with your team, and close the loop with your customers by triggering follow-up actions.

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Captivate your customers throughout their entire journey

Monitor and optimize customer satisfaction at all relevant interaction points - from purchase to onboarding to post service requests and more.

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NPS Surveys

Increase loyalty – Accelerate revenue

Know what actions to take to drive customer loyalty and revenue growth. Build the case for investment in customer experience programs.

Why SurveyMonkey CX

NPS Analysis
Customer Story

Find out how SurveyMonkey CX helps Progressive Direct monitor customer satisfaction, delight their customers, and increase retention.

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Ready to build a world-class NPS program?

Experience how SurveyMonkey CX can help your business.

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