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Survey Makeover Episode 4: When to Use Open-Ended and Matrix Questions

In this episode of Survey Makeover, Sarah Cho (our very own Survey Pro) tackles two very popular and very tricky question types: the [sm_helpcenter url="http://help.surveymonkey.com/articles/en_US/kb/Can-I-change-the-comment-box-size-for-open-ended-questions"]open-ended[/sm_helpcenter] and the [sm_helpcenter url="http://help.surveymonkey.com/articles/en_US/kb/Matrix-Question"]matrix[/sm_helpcenter]. Find out when they're appropriate...

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