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How To Be A Survey Superhero

How To Be A Survey Superhero

Creating Your Survey

This article is the first in a series of survey tips, tricks, and suggestions to help you get started with SurveyMonkey. In this article we focus on the methods and best practices as well as resources available to you when creating your survey. SurveyMonkey helps you get fast answers to inform your important business decisions. But you’ll need to ask the right questions, and we are here to help. Getting answers with SurveyMonkey is as easy as 1 (create) – 2 (send) – 3 (analyze).

Survey Creation Best Practices

  • Keep the survey short and focused: Shorter surveys generally have higher response rates and lower abandonment among survey respondents.
  • Make sure your survey flows in a logical order: Begin with broader-based questions and then move to those narrower in scope. Take advantage of SurveyMonkey’s skip logic feature, which allows you to create custom paths that respondents follow depending on their response to a question.
  • Use closed-ended questions whenever possible: Closed-ended questions give respondents specific choices. They can take the form of yes/no, multiple-choice or rating scale and are much easier for the respondent to answer and for you to analyze than open-ended questions. View the question type preview tool to see all of your question type options.
  • Keep rating scale questions consistent through the survey: Use the same number of points on the scale and make sure meanings of the scale’s high and low stay consistent throughout the survey. Switching your rating scales around will confuse respondents, and will leave you with unreliable results.
  • Disable use of the back button: Prevents recording of partial responses when survey respondents complete the questionnaire. Learn how.
  • Last but not least: Save the survey often!
  • Check out our Demos and Tutorials: SurveyMonkey has a ton of great demos and tutorials – check them all out here

Survey Resources

12 thoughts on “How To Be A Survey Superhero

  1. Sir/Madam,
    I’m very interested to survey, but how can i do. i not understand for this job procedure.

    1. Hanna J says:

      Hi Tarun – Need help creating your first survey? Check out this video to help get you started: Thanks, and be sure to let us know if you have any more questions.

  2. shantanu says:

    I do not have a website but am interested in doing surveys and making money so guide me to such surveys without being asked to pay some fees as teaching etc. etc. instead give me a list of such sites that offer surveys without charging you and thing


    1. Hanna J says:

      Hi Shantanu – We don’t pay our survey takers, but when you take surveys with SurveyMonkey Contribute we’ll donate $.50 to charity for each survey you take. You’ll also have the opportunity to win $100 in an instant win game. For more information, check out: Thanks!

  3. Ben Fuller says:


    Is there a way to allow the same person to complete the survey twice? After taking it once if I return to the survey link it says ‘you have already taken the survey’ In most cases this is fine however for my requirement no.

    1. Bennett P says:

      Hi Ben –

      You can change your survey settings to allow for more than one entry per computer. Here’s more information:

    2. Hanna J says:

      Hi Ben – If you go into your survey collector and click the “change settings” option on the left of the page, you will have the option to allow people to take the same survey multiple times from one computer. For more information on how to do this, check out this post: Please reach out if you have more questions. Thanks!

  4. Josh says:

    If I wanted to create a survey to vote on posters made by our employees, does the system allow images to be uploaded?

  5. Andrea Ouse says:

    I am familiar with the SPSS system for analyzing data gathered in social science settings. How does Survey Monkey (Zoomerang) relate or compare with this other system.

    Thanks for your response.

    Andrea Ouse

    1. Bennett P says:

      Andrea –

      We have basic analysis features built into our core product, and we’re currently running a beta of some NEW analyze tools! You can read more about that here:

      Here’s more information about the basic analyze features:

      And, if we are more comfortable using SPSS, we do offer SPSS downloads. Here’s more on that topic:

  6. making money says:

    I always spent my half an hour to read this webpage

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