Ask more, know more, do more

How to Gather More Useful Feedback for Your Business

 → 
 → 
How to Gather More Useful Feedback for Your Business

Recently, SurveyMonkey’s CEO, Dave Goldberg, was featured on MSNBC’s “Your Business.” Hosted by JJ Ramberg, “Your Business” provides information and advice to help small businesses grow and thrive.

Check out Dave’s interview where he provided a few key tips on how businesses can gather better, more useful feedback from customers:

Effective Surveys

A few key tips include:

  1. Keep your survey as short as possible
  2. Make sure your questions are clear and specific
  3. Use words that have the same meaning to all respondents

 
Watch the full video to hear all of Dave’s suggestions.

And here’s a cool, behind-the-scenes shot from the studio:

Have best practices you use for gathering customer feedback? Please share your favorite business survey tips in the comments below.

Tags: , , , , ,

Leave a Reply

Your email address will not be published. Required fields are marked *

Inspired? Create your own survey.

Make your own survey

Sign In

Sign up to get started

PRO Sign Up 
Sign Up FREE

Latest Features

Curious about what we’ve been working on?

View New Features

Get expert survey help

Get expert survey help

 

Best practices for planning expert surveys

Planning makes writing your survey easy.

Download eGuide

How many responses do you need?

Use our sample size calculator to find out!

Calculate now

Analyze survey data like a pro

Learn to slice and dice data using the Analyze tool.

Download eGuide