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5 Tips for Surveying Smarter This Year

5 Tips for Surveying Smarter This Year

Survey Tips!At the start of a new year, many of us like to dust off our shoulders and resolve to be better versions of our previous selves. And when it comes to surveying, it’s a great time to clean up your SurveyMonkey account, get organized, and most importantly, set yourself up for the easiest (and smartest) year of surveying ever!

So kick your heels up, take a break from some of your more grueling New Year’s resolutions, and check out our top tips for simplifying your survey life this year:

1. Check your account’s vitals

First thing’s first—your yearly SurveyMonkey account health check-up. Often times a new year means new management. It’s the perfect time to make sure that all of your account details are up-to-date.

Is the main account and billing contact still accurate? How about the billing credit card and address? Need to update your purchase order information? Has your company grown in the past year? Maybe it’s time to upgrade to the Enterprise plan so you can give multiple employees SurveyMonkey accounts. That way, all of the surveys your organization sends have a consistent look and feel, as you can store brand assets and documents in a shared library. Plus, if someone from your organization leaves, the data they’ve collected doesn’t go with them.

2. Stand out by branding your survey

Speaking of brand assets, a straightforward, yet powerful way of making your survey impactful is by adding a logo and color theme to the design. When you apply a logo or color theme to your survey that represents your company or brand, your surveys look even more professional—and your brand sticks with respondents.

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Just click into the Options and Theme menus from the Design page to set up your logo and theme. You now have yourself an aesthetically pleasing survey that will be sure to build trust and recognizability with your customers in the new year!

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3. Optimize your survey results by using the right collector

Survey response collectors—gotta love ‘em. But which one to choose?! One of your biggest decisions in the surveying process is trying to decide which collector best suits your needs.

Let’s do a quick breakdown:

Web Link Collector: This collector is a simple URL that allows you to post your survey anywhere your heart desires. You can post to Twitter, hyperlink in your personal email, or even use for a QR code. If you’d like to embed your survey into your site, try out our trusty (already coded) Website Collector.

Web Link collectors are particularly advantageous if you’re looking to allow multiple responses to a survey, or make the survey completely anonymous.

Email Invitation Collector: Need to track your respondents? Then this is the collector for you. You can easily upload your respondent lists into Contacts and enter any custom data that you want to track. That information will then show by side with their survey responses. The Email Invitation collector makes it easy for you to know who responded to your survey without having to ask!

Facebook: Want respondents to easily share your survey with their friends? Try out our Facebook Collector.

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This collection type allows you to post your survey to your personal Facebook wall. Let the socializing begin.

SurveyMonkey Audience Collector:  When you need to get responses from a specific demographic, fast, SurveyMonkey Audience is to the rescue! There are millions of people waiting to take your survey. Just choose from 30+ demographic options, the number of responses you want, and presto! You’ve got a targeted audience to take your survey.

(This is particularly useful for market research because you can gain insights into particular market segments to test new concepts, assess your brand image, and much more.)

4. Stay on top of your survey responses without the stress

We know how it is: Days full of meetings, appeasing your boss and/or customers, trying to fit in lunch somewhere. Making time to get everything done in a work day is hard. That’s why we wanted to make it as easy as pie to stay on top of your survey responses.

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With Survey Alerts, you have one less thing to stress over. Survey Alerts will email you a daily summary to alert you when there are new responses to your open surveys.

And what’s that, you say? You don’t want to have to login to your account to see those responses? No problem. With our Share Data links, available under the Share All button in the Analyze Results tab, you can bookmark the url to your survey results for easy, real-time access to your responses. Not to mention you can shoot this link off to your colleagues so they can keep track of the data too.

5. Make better business decisions by tracking your progress

With our Data Trends feature, you can be on top your data trends by day, week, month, quarter or year. Compare the responses to see what your respondents are saying overtime to help you gauge things like customer satisfaction, customer loyalty (Net Promoter® Score), employee engagement and much more.

Data Trends

Data trends are easily applied by clicking into the Data Trends tab within Analyze Results.

And if you want to make even smarter business decisions, compare your scores against industry benchmarks so you get the perspective you need make targeted improvements to your organization. There’s no easier way to get a jump on planning your business strategy this year.

Now that you have the tools to make surveying easier, you can ring in the new year with a nice big breath of relief. Do you have tips that help you stay on top of your surveys? Tell us in the Comments below!

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