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Strategy and Operations Manager

Product, San Mateo, CA / Portland, OR / Seattle, WA

Who we are and what we do

Momentive (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower ​decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Ultimately, the company’s vision is to raise the bar for human experiences by amplifying individual voices. Learn more at

More about our Strategy and Operations Team

The Market Research Strategy and Operations team is an agile group of people (made up of former consultants and investment bankers) who are excited to work on impactful projects. This team specifically reports to the General Manager of the Market Research business, and defines strategic priorities for the business, while also executing on operational projects to scale the business.

What we're looking for

As a Strategy & Operations Manager, you will partner with leaders within the market research business to apply data analysis and strategic thinking to help set and execute on strategic priorities. You will be pushed to become a leader with vision and will take ownership for important projects. Project examples could span go to market, financial business cases, competitive assessments, and strategic planning to name a few.

You will

  • Structure business problems into meaningful analyses and insights
  • Creatively find and combine varied data sources to provide recommendations
  • Conduct market and competitive research to support product development and sales opportunities
  • Partner with Product, Finance, Engineering, Sales, and Marketing to implement strategies
  • Coordinate and align teams for strategic planning and operating rhythms
  • Craft and deliver high-quality presentations to senior executives

You have

  • Bachelor's Degree required in economics, management, finance, or other business related fields or a technical/scientific field
  • 4+ years of work experience; 2+ years in top-tier management consulting, investment banking, or private equity
  • Self-starter with organization and planning capabilities
  • Passion for learning about SaaS and online business models; experience with survey or market research is a plus

What we offer our employees

Momentive is a place where the curious come to grow and shape what’s next. By embedding inclusion into our processes, policies, and culture for our 1,400+ employees across North America, Europe, and APAC, we’re building a workplace where people of every background can excel. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals.

Momentive is featured as a Glassdoor 2021 Best Place to Work and National Capital Region's Top Employer in Canada (2021). In 2020, Momentive was recognized as a top place to work by Glassdoor Best Places to Work, Fortune Best Places to Work in the Bay Area,’s Best Companies for Women to Advance, and National Capital Region’s Top Employers in Canada. Momentive has consistently been recognized by Great Place to Work® and Fortune as a top workplace since 2018, and we have also won numerous awards as a leader in global survey software, including being named among the G2 Best Software Companies, CNBC's Disruptor 50, and the Forbes Cloud 100. 

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Learn more about our diversity, equity, and inclusion efforts here.