Are you using customer and prospect feedback to make informed business decisions? Do more with your SurveyMonkey data by integrating survey responses with your business systems. Give operational data context by understanding the “why” behind your business metrics.
Ask your prospects questions along the way and inform your sales team. Did you find our webinar useful? What is your purchase timeline? What is the most important factor driving your purchase decision?
Automate customer surveys and follow-up actions. Then analyze this feedback in context with your existing customer data to identify your biggest opportunities. Share this feedback with your team to improve customer satisfaction and drive product improvements.
Measure your Net Promoter Score across your customer base to identify your brand advocates. Then create automated follow-up tasks. Ask your advocates for referrals, or if they’d be interested providing a review for your product.
Send surveys with automated triggers based on your prospect's or customer's actions
Map survey responses back to your system of record
Create reports and dashboards to analyze feedback alongside your existing business data
Automate your follow-up actions with workflows and notifications