Lisa works in Human Resources at Widgets, Inc. Lately, she’s heard rumblings that employees are unhappy with their supervisors, but she’s not sure why. Determined to find out what’s going wrong, she sets up...Read More →
Listen up, companies. It pays to invest in great customer service. How do we know? Using SurveyMonkey Audience, we asked more than 400 Americans if a company's reputation for excellent customer service affects whether or not...Read More →
Net PromoterⓇ Scores have been causing waves since they first emerged in 2003. In a now-famous piece for the Harvard Business Review, Fred Reichheld caused the first ripples by claiming his simple brand loyalty...Read More →
Academics. Business. Entrepreneurship. Say you have your head in each of these spaces. Each one arguably requires a different type of focus and set of skills, however a common thread runs through the fabric...Read More →
It shouldn’t surprise you that we always stay up to date on the latest developments in survey methodology. That's why we were thrilled to welcome back Mario Callegaro, Senior Survey Research Scientist at Google...Read More →
Heads up, marketers!
We've teamed up with our friends over at HubSpot. As a leading Internet marketing software platform, HubSpot is well aware of the many powerful abilities they get from launching online surveys.
Capturing new leads, gathering...Read More →