Listen up, companies. It pays to invest in great customer service. How do we know? Using SurveyMonkey Audience, we asked more than 400 Americans if a company's reputation for excellent customer service affects whether or not...Read More →
In our last study on millennials, we found that 80% of employed 20-somethings experience career anxiety, and only 30% love their jobs.
Intrigued by the widespread discontent, we decided to dig deeper to understand where these young adults...Read More →
Buying a house is often the largest financial decision people make in their lives, which means it’s not something they take lightly.
That’s why it’s so important for industry-leading real estate brokerages like Redfin to...Read More →
Narrowing your focus in market research is almost as important as the research itself. Your business most likely knows that market insights can translate into big wins—but how do you know if you're asking the...Read More →
Traditional blackboard-and-book classrooms may not be long for this world. Sure, this may be a bold statement but take a look at some of the data.
Last year, investors pumped $1.87 billion into education technology...Read More →
Deciding what’s next for your new business isn’t always a clear call. When your instincts are telling you one thing—and your advisors are telling you something else—how do you decide the best next step...Read More →