Online Surveys = Ongoing Insights

Filtering Made Simple

What is filtering?

Filtering is a quick and powerful way to isolate particular parts of your data.
When you apply a filter, you see only the survey results that meet the criteria specified in your filter.
You...

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SurveyMonkey’s Own Customer Satisfaction Survey as an Example

As part of our effort this month to share survey examples to show the variety of ways customers use SurveyMonkey to gather feedback and insights, we thought we'd share something near and dear to us: our own Customer Satisfaction Survey (fondly know by our team as our CSAT). Developed by Dr. Phil Garland, our VP of Methodology, and launched on our site by Phill Ludwig, our Principal User Interface designer, we are using this survey to measure on-going customer satisfaction with our website...

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