Fact: People are talking about you online.
Some of it’s good and some of it’s, well, constructive. But if the customer is always right, you can’t go wrong by showing off great customer service in...
While it may seem counterintuitive, your existing fans aren’t always the best resource to get unbiased feedback about your products. They’ve already self-identified as believers in your message and fans of your product. Consequently, they...Read More →
Let’s face it. Whether you’re sitting in the audience or standing in front of one, we’ve shared the same experience at one time or another at the workplace--the PowerPoint presentation. Presenting data, communicating ideas and...Read More →
As you know, we monkeys really dig data. Not just any data either--we're talking about high quality, useful and actionable data. The motivating, inspiring kind of feedback that leads to better and more informed...Read More →