Hey there, marketing mavens and business buffs! Whether you help run a small startup or champion a Fortune 500 company, it’s always a good idea to keep an ear to the ground--so you can...Read More →
Fact: People are talking about you online.
Some of it’s good and some of it’s, well, constructive. But if the customer is always right, you can’t go wrong by showing off great customer service on...
While it may seem counterintuitive, your existing fans aren’t always the best resource to get unbiased feedback about your products. They’ve already self-identified as believers in your message and fans of your product. Consequently, they...Read More →