Survey Tips

customer satisfaction quotes

10 Inspiring Customer Satisfaction Quotes (and the Stories Behind Them)

By helping millions of businesses learn more about their customers, we like to think we know a thing or two about customer satisfaction. For example, we’ve learned that businesses who measure customer satisfaction are...

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Social Love

How to Use Surveys to Engage Your Customers on Social Media

Valentine's Day is right around the corner, and we’ve got love on the mind. Customer love, that is. Just like any relationship, in order to keep the flame between you and your customers burning,...

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Importance of Customer Satisfaction

Why Customer Satisfaction is Important (and How to Focus on It)

Measuring customer satisfaction may not feel like the most important thing on your big to-do list. After all, you have things like revenue numbers, web analytics, and a host of KPIs that tell you...

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demographics

3 Tips for Collecting Customer Demographics You Can Use

It’s a no brainer that we love research. We yearn for the who, what, when, where and why behind all things. That’s why, when it comes to collecting demographic information on a survey, we’re...

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Concept Testing 101: How to Make Sure Your Big Idea Pays Off

You’ve got ideas. Big ideas. About new ads, products, marketing messaging, and more. But how do you know whether you’ve got a winning concept that’ll boost sales? We asked 500 marketing professionals how they know...

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Survey Tips!

5 Tips for Surveying Smarter This Year

At the start of a new year, many of us like to dust off our shoulders and resolve to be better versions of our previous selves. And when it comes to surveying, it’s a...

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Improve Sales

The Pre-Sales Survey: A Simple Way to Improve Sales Performance

Whether you've got a referral or you're cold-calling a lead, you need to keep one thing in mind: The less time you can spend talking with a potential customer, the better. You probably already know this. But what you may not...

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