Posts Tagged ‘customers’


WATCH: November Blog Wrap-up

During last month's Blog Wrap-up, we were looking forward to stuffing ourselves with candy. And now that we're at the end of November? We're looking forward to stuffing ourselves yet again---this time with, well,...

Read More


How a Mobile Startup Found the Right Market

As life gets busier and family members scatter all over town, the only way to connect them when they’re on the move is through their mobile devices. Recognizing this, Alohar Mobile built an app...

Read More


How Surveys Help Make Design & Business Decisions at Modify Watches

As you know, we monkeys really dig data. Not just any data either--we're talking about high quality, useful and actionable data. The motivating, inspiring kind of feedback that leads to better and more informed...

Read More

Measure Customer Feedback Chart 1

Do You Measure Customer Satisfaction? Our Study Says You Should.

According to our recent survey, the secret to your success could be measuring customer satisfaction. What about hard work, smart ideas, and perseverance? Those things all matter too, but it looks like listening to...

Read More


Listen, Learn, Live: “Increasing Customer Loyalty One Survey at a Time”

Survey methodology and design. Analytics. Making customers happy. Keep 'em coming, these are phrases we here at SurveyMonkey just love to hear, see, speak--you name it. Nashville-based Listen, Learn, Live LLC--a customer experience consulting company--shares...

Read More


Bonjour! Hallo! ¡Hola! Question Bank Goes International

Here at SurveyMonkey, we understand that sometimes creating surveys can seem a little overwhelming at first. You might have any number of questions swirling around before getting that first question down like--Where do I...

Read More


Hurray! We’ve Answered Our One Millionth Customer Email!

We really love questions over here at SurveyMonkey--the more questions, the better. Our incredible Customer Engagement monkeys in our Portland and Lisbon offices work hard every day around the clock to answer each and...

Read More