Posts Tagged ‘customer satisfaction’

Continuant

Business Decisions Made Easy with Customer Feedback Surveys

When it comes to knowing what customers want, Rhonda Parmiter is a pro. As the VP of Customer Experience at Continuant, a communications management services provider, Rhonda’s job is to listen to customer needs...

Read More

February Wrap-up

WATCH: February Blog Wrap-up

That's right, the end of February is here. This month in addition to candy hearts, chocolate and Valentines on our minds, we of course have love---lots of love---on our monkey brains. Specifically, our love...

Read More

customer satisfaction quotes

10 Inspiring Customer Satisfaction Quotes (and the Stories Behind Them)

By helping millions of businesses learn more about their customers, we like to think we know a thing or two about customer satisfaction. For example, we’ve learned that businesses who measure customer satisfaction are...

Read More

demographics

3 Tips for Collecting Customer Demographics You Can Use

It’s a no brainer that we love research. We yearn for the who, what, when, where and why behind all things. That’s why, when it comes to collecting demographic information on a survey, we’re...

Read More

SEO

How to Create Value for Your Customers Through SEO Research

Recently, we were contacted by a wonderful customer, Karan Sharma. Karan, an inbound marketing manager at linkbird, was very excited to share a recent customer feedback survey he ran for his company via SurveyMonkey. linkbird is...

Read More

holidayshopping

3 Ways You Can Crush Your Competitors During the Holiday Shopping Season

The holiday season is upon us, and we all know what that means---shopping. As a retailer, you know it’s one of the most important times of the year to make sure you’re marketing to...

Read More

Freshdesk

Freshening up Customer Satisfaction: New Integration with Freshdesk and NPS Benchmarks

How do your customers really feel about you? Would they recommend you to a friend? A colleague? Will they keep coming back for more? We certainly hope so. Keep in mind that according to data we've collected---a...

Read More