The Key to Unlocking Your Survey’s Success: Choosing Collector Settings

Key to Your Survey Success

You’ve designed your survey, and now you’re ready to see those responses start rolling in! The payoff time for all your hard work has finally arrived. What does this mean? It’s time to decide which collector will work best for you, your survey and most importantly, your respondents.

Will you choose the ever popular Web Link Collector and share the survey link in your personal email or website? Or maybe you’ll want to go with the Email Invitation Collector so you can track your respondents and allow us to take a little work off your hands? No matter which collection method you decide on, the key to surveying success is with your Collector Settings.

So what exactly do these collector settings do? Well, they house the permissions allowing your respondents to access the survey in a number of ways. Since there are quite a few different collector settings to try out, we thought we’d highlight a few at a time and explain what they do and why they’re important.

First up, is our “Allow Multiple Responses” option. This collector feature allows your respondents to access a survey and answer it as many times as they wish. Every time the survey link is clicked, the survey will start over. This is a great option if you’re running a survey in a public place and will have multiple people completing your survey on the same device. Surveys automatically only allow one response per device, so if you want to allow multiple responses, you’ll need to select that option within the “Change Settings” tab.

To contrast, the Email Invitation collector only allows one response per computer. How does that work exactly? Well, the survey link is uniquely tied to the respondent’s email address. So, if you choose to only allow one response per computer, then you’ll definitely want to go with the “Allow Responses to be Edited?” option. These settings will allow you to decide if you want your respondents to be able to return and finish the survey at a later time. This can be especially important if say, your respondent suddenly has an urge to grab a snack, and doesn’t answer the survey in one sitting. The most important settings to consider in that situation are:

  • Respondents can go back to previous pages in the survey and update existing responses until the survey is finished or they’ve exited the survey. Moral of the story? Respondents can edit their answers to their survey in a single visit.
  • Respondents can re-enter the survey at any time to update their responses. Moral of the story? Respondents can come back to the survey any time prior to clicking “Done”.

We want you to get the best out of your data collection, so think of choosing your collector setting as the key to your survey’s success. If you have a GOLD or PLATINUM plan, you might want to check out our “Survey Completion” options. Just click here to learn more. We hope you found this helpful, dear survey designers and Happy Surveying!

Keep an eye out here on the blog for even more tips and tricks to come and in the meantime, don’t forget to check out our Help Center or leave your questions in the Comments section below! 

Image courtesy of BigStock photo

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Inspired? Create your own survey.

Inspired? Create your own survey.

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