Thriving businesses—big or small—understand the value of knowledge. And not just surface knowledge but the deeper kind that encourages business decisions that lead to meaningful results. Knowing what your customer wants and keeping your...Read More →
If you've got an idea for a new product, an effective way to find out if your concept's got potential is by sending a new product development survey to your target market.
Chase Hughes, founding partner of a service that writes business plans...Read More →
Helping others is a priority of ours. Whether it's giving educators the support they need to ensure their students' voices are being heard or giving nonprofits the improved ability to measure their organizations' impact, we're proud...Read More →
Did you know the entire month of April has been National Poetry Month? It's true. We monkeys love a good rhyme, and supporting artists, educators and fellow fans of verse with high quality data collection is yet...Read More →
You've heard it time and time again: Customer service can make or break a company’s reputation. Case in point: Zappos is renowned for their excellent customer service.
And at the opposite end of the spectrum? Comcast,...Read More →
When it comes to knowing what customers want, Rhonda Parmiter is a pro. As the VP of Customer Experience at Continuant, a communications management services provider, Rhonda’s job is to listen to customer needs...Read More →