Online Surveys = Ongoing Insights

Posts by Sheila

Sarah Cho the Survey Pro

Survey Makeover Episode 4: When to Use Open-Ended and Matrix Questions

In this episode of Survey Makeover, Sarah Cho (our very own Survey Pro) tackles two very popular and very tricky question types: the [sm_helpcenter url=""]open-ended[/sm_helpcenter] and the [sm_helpcenter url=""]matrix[/sm_helpcenter]. Find out when they're appropriate...

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