On April 7, 2014, researchers disclosed a vulnerability in a technology called OpenSSL that powers encryption across much of the internet. The vulnerability is commonly known as the “OpenSSL Heartbleed Flaw.”
Our team took immediate action to secure SurveyMonkey’s infrastructure against this flaw. We closed any exposure that might have existed and now want to let you know that SurveyMonkey is not vulnerable to the Heartbleed flaw.
Although we have no reason to believe that any part of our service has been improperly accessed due to this vulnerability, as a matter of best practice we would like to recommend that all our customers reset their passwords. To reset your password, visit My Account and change your password in the Login Details section of your Account Page.