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Survey Makeover Episode 4: When to Use Open-Ended and Matrix Questions

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Survey Makeover Episode 4: When to Use Open-Ended and Matrix Questions

In this episode of Survey Makeover, Sarah Cho (our very own Survey Pro) tackles two very popular and very tricky question types: the open-ended and the matrix. Find out when they’re appropriate to use and when a standard closed-ended question might serve you better.

Take a look as Sarah updates an employee onboarding survey from our friends at ICANN.

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