Having trouble figuring out how to word your survey questions? It can be tricky phrasing questions–they should be written so they’re easy for your survey respondents to answer and yet still get you the insights you need. Here at SurveyMonkey Audience, we know how writing a survey can sometimes feel overwhelming. But fret not, we’re here to help!
SurveyMonkey Audience’s Jumpstart Survey Creation team has put together a list of tips and tricks we often use when writing surveys for customers. We knew this information was just too good to keep to ourselves so we’ve created a How-to video series to share with you. In the videos, you’ll learn how to define your survey goals, write solid questions and how to polish your survey’s formatting. With these tips and more, you’ll be on your way to survey success in no time.
In the video above, we discuss common mistakes when writing a rating scale question and how to fix them. Phrasing a rating scale question correctly and choosing appropriate labels can help your respondents provide accurate responses.
Hooked? Be sure to check out the rest of the videos in our How-to series.
Ready to get expert survey-writing help for your next SurveyMonkey Audience project?
Click here to learn more about Jumpstart Survey Creation and let us know what you think in the Comments section below!