Welcome back to Survey Makeover, where we take real customer surveys and give them a methodology makeover! In our first episode, survey design experts Amy and Liana revamped an employee feedback survey. Now they’re tackling an equally popular survey-type: customer feedback.
Using the existing survey from the delicious Q BBQ, our survey experts discuss the importance of striking the appropriate tone, the value of creating simply worded questions, and offer some helpful tips on how to improve survey response rates.
Check it out and start making over your surveys today.
Any questions for Amy and Liana, our dynamic survey duo? Think your survey needs a makeover? Don’t be shy, let us know in the Comments section!