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Video Tutorial: How to Create a Ranking Question

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Video Tutorial: How to Create a Ranking Question

Have you ever taken a survey that required you select one answer when in reality, you’ve got a pretty wide range of preferences you’d rather share? For instance, if you’re an ice-cream lover, you might want to report back that you love chocolate, strawberry, and vanilla (in that order), instead of saying you only like chocolate best.

In this situation, we’d recommend using our Ranking Question type. This allows your respondents to take the answers provided and thanks to our nifty drag-and-drop functionality, rank their preferences.

So, how do you get started? Check out this quick video for step-by-step instructions on how to add Ranking Questions.

And for the record, our favorite flavor is definitely Chunky Monkey.

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16 thoughts on “Video Tutorial: How to Create a Ranking Question

  1. Joshua says:

    Can u help with deciphering a ranking survey?

    1. Kayte K says:

      Hi Joshua, we’d be happy to help if we can. If it’s something specific to your account, send us a note at support@surveymonkey.com and we’ll take a look!

  2. With due respect sir i hope to receive frequent newsletters.

    1. Kayte K says:

      Hello there, thanks so much for your request! If you’d like to receive our newsletter and you already have an account with us, under your username in the top right corner of the screen, click and select My Account in the drop-down menu. Then scroll down to the General Preferences section and you’ll see the option to subscribe or unsubscribe to the SurveyMonkey newsletter.

      Here’s a link to our Help Center that might help as well: http://help2.surveymonkey.com/articles/en_US/SurveyMonkeyArticleType/How-do-I-unsubscribe-or-subscribe-to-the-Newsletter

      Let us know if you have additional questions and thanks for reading. :)

  3. EKIP says:

    how can i get to know more about product that have strewberry?

    1. Kayte K says:

      Sounds like a great survey question to us! Thanks for reading. :)

  4. Jason says:

    Is there a way to score a ranking question by assigning answers a value based upon where they rank them?

    1. Kayte K says:

      Hi Jason- Thanks for your question! It can be tricky differentiating between the two types of questions- rating vs. ranking. With a rating question, you can assign value to the question for your respondents. With a ranking question, your respondents can drag and drop choices depending on where they want to rank them.

      Here are the pages to our Help Center that may help:

      Rating: http://help2.surveymonkey.com/articles/en_US/SurveyMonkeyArticleType/Do-you-have-a-Rating-Semantic-Differential-or-Likert-Scale-type-question
      Ranking: http://help2.surveymonkey.com/articles/en_US/SurveyMonkeyArticleType/How-do-I-create-a-Ranking-type-question

      Hope this helps!

  5. bellaryyunuskhan says:

    sir,
    this system is seems easy if i practice. why means i am not a computer/internet expert, i am a learner. the present situation is no money money/creditcard to proceed. if these things are not required means i will proceed further.

    1. Kayte K says:

      Hello! Practice makes perfect and we have a free plan called our Basic. Check out our pricing and plans page here: https://www.surveymonkey.com/pricing/details/

      Thanks for reading and good luck with your surveys.

  6. Debbie says:

    If someone does not like all of the choices available, is there a way to rate a selection(s) as 0? Personally, if ice cream is not chocolate, I don’t eat it.

    1. Kayte K says:

      We hear you, it’s hard to beat chocolate ice cream! And yes, in answer to your great question- you can use zero as a rating scale. The system will accept positive and whole numbers only. Hope that helps and thanks for reading!

  7. Michaele Birdsall says:

    When I test a ranking question I set up in my survey it doesn’t work. It doesn’t hold my selection but reverts back to a forced order of 1, 2, 3 in the order of the 3 options.

    1. kaytek says:

      Hi there, Michaele! Sometimes it can look a little tricky and seem like the numbers aren’t moving. Try one more look and if they’re still not moving for you, we’d suggest clearing your cache/cookies and giving it another go.

  8. bheiser says:

    Is there a way to do “nested ranking”? For example,
    please rank your choice of food
    ice cream / chocolate, vanilla, strawberry
    cookies / chocoloate chip, oatmeal, rocky road
    tuna fish / chunk, solid, light
    where the three overall categories would get ranked, and then for each one of them, the sub-choices would also get ranked. So someone might like Ice cream as #1, and within that they like Chocolate best.

    1. kaytek says:

      Hi there, great question! We don’t have this feature yet however we’ll forward on to our Product team. In case it’s helpful, here’s the link to all about Ranking from our Help page: http://help.surveymonkey.com/articles/en_US/kb/How-do-I-create-a-Ranking-type-question

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