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Collecting Your Survey Responses

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Collecting Your Survey Responses
Collector Options

Let’s say you’ve created your awesome survey (Not there yet? Check out our top 10 tips on creating an online survey), and now it’s time to collect responses. SurveyMonkey offers multiple ways to send your survey, and we’re here to help you decide which one best meets your needs. Getting answers with SurveyMonkey is as easy as 1 (create) – 2 (collect) – 3 (analyze).

Methods and best practices for sending your survey:

1. Send the survey by email using SurveyMonkey’s collector
  • Many customers love this collector because it allows you to track which responses are associated with which email address (likewise, many prefer the next option because it’s anonymous)
  • Save time by adding email addresses to your address book, so once you’ve added them, you can access them again quickly and easily
  • Next customize the message that will appear in the email body (*Survey Tip* The email won’t come from your standard email address, so make sure you clearly explain who you are and the purpose of your survey here), and send
2. Generate a survey URL link to send through your own email system or to post on a website
  • Want to use your own email address (or post the survey in another medium all together)? This is one way to collect anonymous or confidential feedback (as long as you don’t ask for contact information within the survey itself) since this method does not allow you to track by individual response.
  • Just copy and paste the survey URL link into an email, a Tweet (*Survey Tip* want to Tweet your survey URL, but it’s too long? Shorten it at bit.ly), your website, etc and encourage your respondents to click away
3. Embed your survey into your website
  • Our collect responses tool also will generate an HTML code for you, which you can paste directly into the HTML of your website, blog, or other page to embed the survey directly on a page
  • You also have the option to have the survey appear as a pop-up on the page
4. Deploy it on your Facebook page
  • Want to quickly and easily reach out to your most engaged fans? Embed your survey directly into  your Facebook Brand Page
  • (*Survey Tip*) You must have the a SurveyMonkey account and be an admin of a Facebook page to collect surveys this way

Resources

  • Why do all the work when professional survey methodologists have already done most of it for you? Customize one of our survey templates for even faster, easier surveying.
  • Who you ask is as important as what you ask. If your survey respondents don’t represent your target audience, then it doesn’t matter how good your data is—it’s basically worthless. Don’t have access to the survey respondents you’re looking for? We have a whole panel just waiting to answer your questions!
  • Save Time! Let us design your survey for you!
  • Want general tips on how to design an online survey guaranteed to give you great results? Check out our blog for more tips.

 

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  • Thanks for the survey information-what package do you recommend for a small online store?

    • Hanna J

      Hi there, if you’re trying to reach out to your customers, we’d recommend using our Facebook collector (if you have lots of fans) or generate a URL that you can email to customers and Tweet to your followers. You may also want to consider embedding your survey on your website. You can create a number of collectors for the same survey, so the possibilities are pretty endless. Let us know if you have any more questions, thanks!

  • markpakas

    The Facebook embed option sucks, the respondents have to sign in to survey monkey to leave responds, or i’m i missing out something here?

  • kaytek

    Hi Mark, sorry to hear this but we appreciate your feedback. Yep, your respondents need to be logged into their FB account in order to take a survey embedded on your biz page.

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