We’re expanding the Monkey family! We have not just one, but THREE new additions joining the team – Zoomerang, ZoomPanel and TrueSample. These are three great products that we’re excited to bring you as we integrate these tools and technologies into our core services.
Like what? Well, for example, your ability to send surveys to targeted audiences will increase. Our current product, SurveyMonkey Audience gives you access to over 500,000 respondents, and now with the addition of ZoomPanel you’ll be able to select more targeting attributes and have access to international respondents.
SurveyMonkey customers will experience no changes to services, except for the exciting ZoomPanel additional mentioned above. For Zoomerang customers, be assured that all existing surveys should remain fully functional, including those embedded in websites or housed on third-party platforms such as Facebook. Your survey respondents should not see changes to the user experience, and you should not need to redeploy existing surveys.
Lastly, for those of you not familiar with TrueSample, let me tell you a bit about it. TrueSample is a great technology that improves the quality of panel surveys. Market researchers use it to prevent poor data from compromising the integrity of client research. Since we’re always looking for ways to help our customers make better decisions with easy-to-use tools and quality data, TrueSample will be a great addition to the team.
So for now, it’s business as usual. We’ll keep you posted on our progress. Feel free to email me at email@example.com or comment below. You can read today’s announcement here, and visit the FAQs here for more information.
If you have specific support questions, contact Zoomerang at firstname.lastname@example.org and ZoomPanel at email@example.com. As always, SurveyMonkey support can be reached by sending an email to firstname.lastname@example.org.
Please join me in welcoming our new members to the family.