Check out Dave’s interview where he provided a few key tips on how businesses can gather better, more useful feedback from customers:
A few key tips include:
- Keep your survey as short as possible
- Make sure your questions are clear and specific
- Use words that have the same meaning to all respondents
Watch the full video to hear all of Dave’s suggestions.
And here’s a cool, behind-the-scenes shot from the studio:
Have best practices you use for gathering customer feedback? Please share your favorite business survey tips in the comments below.