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Page: Enrollment & Fees Survey - Sept 2003
1. What is the religious affiliation of your camp?
 answered question98
 
skipped question
0
 Response
Percent
Response
Count
Catholic
3.1%3
Jewish
13.3%13
Protestant
74.5%73
Other (please specify)
[ShowReplies]
9.2%9

2. What is your role at camp?
 answered question98
 
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0
 Response
Percent
Response
Count
Owner
4.1%4
Board Member
6.1%6
Executive Director
38.8%38
Camp Director
28.6%28
Assistant Camp Director
9.2%9
Program Director (responsible for one or more areas of specialized camp activity-adventure program director, environmental education director, etc.
6.1%6
Other (please specify)
[ShowReplies]
7.1%7

3. Which best describes your camp/conference center?
 answered question97
 
skipped question
1
 Response
Percent
Response
Count
Privately owned for profit
2.1%2
Not-for profit owned by one or more congregations
45.4%44
Independent not-for-profit
10.3%10
Not-for-profit owned by a faith based religious organization (i.e. UAHC,CYO,YMCA)
34.0%33
Other (please specify)
[ShowReplies]
7.2%7

4. We recognize that you may oversee several camp facilities. However, in an effort to manage complexity we are asking that you have one site/facility in mind as you respond to this survey. You may operate several types of programs listed below at that one site. Describe the camp/conference center you are referring to in this survey? Choose all that apply.
 answered question96
 
skipped question
2
 Response
Percent
Response
Count
We operate a summer day camp
25.0%24
We operate a summer resident camp
87.5%84
We rent our facility to camps without providing program activities
56.3%54
We rent our facility to groups and we provide program to these groups when requested
61.5%59
We provide open-enrollment programs (not including summer camp) where we control the program content (e.g. mother/daughter weekend in October)
44.8%43
Other (please specify)
[ShowReplies]
5.2%5

5. In which state (or Washington D. C.) is your camp/conference center located?
 answered question95
 
skipped question
3
 Response
Percent
Response
Count
AL 0.0%0
AK 0.0%0
AZ 0.0%0
AR 0.0%0
CA
3.2%3
CO 0.0%0
CT
1.1%1
DE 0.0%0
FL
3.2%3
GA
2.1%2
HI 0.0%0
ID
1.1%1
IL
3.2%3
IN
6.3%6
IA
1.1%1
KS
2.1%2
KY
1.1%1
LA 0.0%0
ME
1.1%1
MD 0.0%0
MA
1.1%1
MI
5.3%5
MN
3.2%3
MS
2.1%2
MO
2.1%2
MT
1.1%1
NE
1.1%1
NV 0.0%0
NH
4.2%4
NJ
5.3%5
NM 0.0%0
NY
7.4%7
NC
4.2%4
ND 0.0%0
OH
5.3%5
OK
1.1%1
OR
4.2%4
PA
9.5%9
RI
1.1%1
SC 0.0%0
SD 0.0%0
TN 0.0%0
TX
4.2%4
UT 0.0%0
VT 0.0%0
VA
4.2%4
WA
4.2%4
WV 0.0%0
WI
4.2%4
WY 0.0%0
DC 0.0%0

6. Is the camp you are referring to for this survey currently accredited by the American Camping Association?
 answered question96
 
skipped question
2
 Response
Percent
Response
Count
Yes
78.1%75
No
20.8%20

7. By what percentage did your 2003 SUMMER YOUTH-CAMP enrollment change in comparison to your 2002 enrollments?
 answered question97
 
skipped question
1
 Response
Percent
Response
Count
decreased
45.4%44
stayed the same
25.8%25
increased 1-2%
7.2%7
increased 3-4%
5.2%5
increased 5-8%
6.2%6
increased 9-10%
1.0%1
increased > 10%
5.2%5
we don't operate a summer youth camp
3.1%3

8. How quickly or slowly did your 2003 summer youth-camp enrollment process go?
 answered question94
 
skipped question
4
 Response
Percent
Response
Count
More quickly than usual (Go to question 9)
16.0%15
About the same as usual
53.2%50
More slowly than usual (Go to question 10)
29.8%28

9. If your enrollment came in more slowly than it has been in other years, to what do you attribute this change?
 answered question32
 
skipped question
66
 Response
Percent
Response
Count
Our marketing was late
6.3%2
Our marketing coincided with the beginning of the war, and it was poor timing
9.4%3
People told us they were more conservative with their money
37.5%12
We had a low return rate and had to recruit more new families than in past years
9.4%3
Other (please specify)
[ShowReplies]
25.0%8

10. If your enrollment came in more quickly than usual, to what do you attribute this change?
 answered question22
 
skipped question
76
 Response
Percent
Response
Count
We had better marketing materials
18.2%4
We lowered our fees or used other new incentives 0.0%0
We had a strong season in 2002 that led to early re-enrollment
45.5%10
We reached out to a new market
4.5%1
Other (please specify)
[ShowReplies]
18.2%4

11. Is your camper population, when compared to five year ago, getting:
 answered question92
 
skipped question
6
 Response
Percent
Response
Count
Younger?
13.0%12
Older?
16.3%15
Staying about the same?
69.6%64

12. Have your marketing and CAMPER recruitment efforts changed when compared to what you did five years ago?
 answered question93
 
skipped question
5
 We now do less of thisWe now do more of thisWe do about the sameWe don't do this at allRating
Count
Direct mail15.2% (14)27.2% (25)52.2% (48)5.4% (5)92
Newspaper/magazine advertising23.1% (21)13.2% (12)25.3% (23)38.5% (35)91
Recruitment through our churches/synagogues3.4% (3)47.2% (42)44.9% (40)4.5% (4)89
Use of Web site to recruit0.0% (0)83.9% (78)7.5% (7)8.6% (8)93
Neighborhood meetings/In-home recruitment4.3% (4)10.9% (10)18.5% (17)66.3% (61)92
Tuition discounts to those who bring new campers3.2% (3)17.2% (16)16.1% (15)63.4% (59)93
Use of referral services1.1% (1)5.5% (5)25.3% (23)68.1% (62)91

13. Which of these is your BEST source for new camper contacts? Select only one.
 answered question91
 
skipped question
7
 Response
Percent
Response
Count
Direct mail
9.9%9
Newspaper/magazine advertising
2.2%2
Recruitment through our churches/synagogues
62.6%57
Use of Web site to recruit
13.2%12
Neighborhood meetings/In-home recruitment
6.6%6
Tuition discounts to those who bring new campers
1.1%1
Use of referral services
3.3%3

14. What do you anticipate you will do with the price of camper fees for next summer?
 answered question95
 
skipped question
3
 Response
Percent
Response
Count
Keep them about the same
24.2%23
Lower them (Skip to question 16) 0.0%0
Raise them (Go to question 15)
74.7%71

15. How much do you anticipate raising camper fees for next summer?
 answered question91
 
skipped question
7
 Response
Percent
Response
Count
No change in fees for next year
19.8%18
By the cost of living
6.6%6
1-3%
31.9%29
4-5%
24.2%22
6-10%
13.2%12
More than 10%
2.2%2

16. If you rent your facilities to outside groups for retreats, conferences, workshops, picnics, outdoor education, or the like, by what percentage have your enrollments changed compared to a year ago?
 answered question93
 
skipped question
5
 Response
Percent
Response
Count
decreased
19.4%18
stayed about the same
29.0%27
increased 1-2%
11.8%11
increased 3-4%
6.5%6
increased 5-8%
10.8%10
increased 9-10%
3.2%3
increased >10%
7.5%7
we don't rent out our facilities
9.7%9

17. As you consider fees for rental groups, ON AVERAGE what do you expect to happen to those fees in the coming year?
 answered question93
 
skipped question
5
 Response
Percent
Response
Count
We are not increasing fees
31.2%29
We are decreasing our rental fees (Go to question 18) 0.0%0
We are increasing our rental fees (Go to question 19)
51.6%48
We are not increasing rental fees, we are increasing program option fees
3.2%3
We are increasing both program option and rental fees
3.2%3
We don't rent to groups
9.7%9

18. If you are decreasing your group rental fees, by how much?
 answered question28
 
skipped question
70
 Response
Percent
Response
Count
We are not decreasing our fees
89.3%25
1-3% 0.0%0
4-5% 0.0%0
6-10% 0.0%0
>10% 0.0%0

19. If you are increasing your group rental fees, by how much?
 answered question68
 
skipped question
30
 Response
Percent
Response
Count
We are not increasing our fees
23.5%16
1-3%
32.4%22
4-5%
33.8%23
6-10%
4.4%3
>10%
2.9%2
By charging for services that were formerly included in our fee 0.0%0

20. Which of the following characterizes your camp's Web site presence?
 answered question96
 
skipped question
2
 Yes, we do thisNo, we don't do thisWe plan to start doing this in the next 12 monthsRating
Count
We have a camp Web site94.7% (90)1.1% (1)4.2% (4)95
Campers/Families can register right on the campsite (we can accept credit cards on line)19.8% (19)59.4% (57)22.9% (22)96
Campers/Families can download registration and/or health forms and fill them out and mail or fax them to us79.2% (76)13.5% (13)7.3% (7)96
We post camp pictures on the Web site regularly during each session54.2% (52)35.4% (34)11.5% (11)96

21. Which of the following characterizes your handling of camper e-mail?
 answered question93
 
skipped question
5
 YesNoRating
Count
We encourage parents to send e-mail to their children at camp60.9% (56)39.1% (36)92
We print out e-mails and deliver them each day to campers76.1% (70)23.9% (22)92
We charge campers/parents to deliver e-mails23.1% (21)76.9% (70)91
We provide camper access to computers to read e-mails2.2% (2)97.8% (91)93
We provide camper access to send e-mails4.3% (4)95.7% (89)93
We have e-mail capability on site for camp business95.6% (87)6.6% (6)91

22. Our Internet connection at camp is:
 answered question94
 
skipped question
4
 Response
Percent
Response
Count
56K or slower (dial-up/modem)
56.4%53
128K or faster (e.g. cable, SDL, satellite)
38.3%36
No Internet connection at camp
4.3%4
Smoke signals 0.0%0

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