CTTC Site Administrator Survey

Please help us improve the quality of the CareerTech Testing Center by completing the following items.
1. What test(s) did you have administered?
2. To what extent have you used the following resources:
Didn’t know about itNoneSomeExtensively
Website information
Quick Reference Document
User’s Manual
Enterprise Manager (reporting & certificates)
Instructional Supplements
Sample Questions and/or Practice Test
3. Please rate the quality of your experiences with the following:
Website Information
Ordering Assessments
Online Test Registration
Obtaining Information by Phone
Obtaining information by Email
Assisting Students with the Assessment
Obtaining Testing Data and Reports
Printing Certificates
4. Please indicate how much you agree with the following statements:
Strongly AgreeAgreeNeither Agree or DisagreeDisagreeStrongly Disagree
The Testing Center staff is friendly
The Testing Center staff is professional
The Testing Center staff is knowledgeable and helpful
Overall, I am satisfied with the services I received
5. Please explain any unsatisfactory experiences you have had with our services and tell us how we can improve them:
6. Additional comments?
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