Survey Results

Page: Thaivisa Internet Survey 2009

1. How old are you?
	answered question		3,977
	skipped question		3
		Response Percent	Response Count
- 19		0.5%	19
20-29		7.5%	297
30-39		17.9%	712
40-49		21.9%	869
50-59		25.7%	1,021
60-69		22.7%	904
70+		3.9%	155

2. Male or Female?
	answered question		3,977
	skipped question		3
		Response Percent	Response Count
Male		92.3%	3,672
Female		7.7%	305

3. Where do you originate from?
	answered question		3,977
	skipped question		3
		Response Percent	Response Count
Other		2.7%	107
North America		25.2%	1,001
South America		0.2%	6
Europe		53.9%	2,145
Australia		8.2%	326
Asia		9.0%	357
Africa		0.9%	35

4. Where are you now?
	answered question		3,977
	skipped question		3
		Response Percent	Response Count
Thailand		77.0%	3,062
Other country (home/work)		20.5%	816
Other country (Holiday)		2.5%	99

Page: Some general questions about yourself (page 2)

5. Are you an expat, foreign tourist or Thai?
	answered question		3,814
	skipped question		166
		Response Percent	Response Count
Tourist - 15/30 days		3.4%	129
Tourist 30 days +		6.1%	232
Expat 1 - 3 years		20.0%	761
Expat 3 - 5 years		17.8%	678
Expat 5 - 10 years		22.6%	862
Expat 10 + years		19.2%	732
Planning on moving to Thailand within 1 year		2.8%	105
Planning on moving to Thailand in 1 year or more		4.8%	183
I am Thai		2.9%	109
Never been to Thailand		0.6%	23

6. Are you married with a Thai citizen?
	answered question		3,807
	skipped question		173
		Response Percent	Response Count
No		55.4%	2,110
Yes		42.1%	1,604
Divorced		2.4%	93

7. Do you have children in Thailand?
	answered question		3,790
	skipped question		190
		Response Percent	Response Count
No		72.6%	2,751
Yes, one child		16.9%	641
Yes, more than one child		10.5%	398

8. What kind of visa or visa extension do you have?
	answered question		3,807
	skipped question		173
		Response Percent	Response Count
No visa, I am a Thai citizen		2.9%	109
15/30 day entry stamp(s)		4.0%	153
Tourist visa		10.2%	390
Non-Immigrant visa		35.2%	1,339
Marrige/family extension		8.2%	314
Retirement extension		20.0%	763
Business/working extension		10.2%	387
Investment extension		0.5%	18
Residence permit		1.9%	72
I am not in Thailand		6.9%	262

9. Where is your "home" in Thailand?
	answered question		3,783
	skipped question		197
		Response Percent	Response Count
Central		9.8%	370
Bangkok		32.3%	1,221
North		16.2%	613
East		12.2%	462
North East		12.1%	457
South		16.5%	626
Never been to Thailand		0.9%	34

Page: Tell us about your current ISP and internet connection (page 3)

10. Which internet service provider are you using at home?
	answered question		3,483
	skipped question		497
		Response Percent	Response Count
TOT - TOT Public Company Limited		31.9%	1,110
TT&T - Maxnet		21.6%	751
True Internet - Asia Infonet Co., Ltd.		19.8%	688
CAT - The Communication Authoity of Thailand		5.5%	190
CS LOXINFO PLC		2.6%	90
DTAC - Total Access Communication PLC.		2.3%	79
AIS/One-2-call - Advanced Info Service PCL.		3.4%	120
Buddy Broadband - Advance Datanetwork Communications		1.0%	35
KSC - KSC Commercial Internet		0.7%	23
Jasmine Internet Co, Ltd.		0.6%	20
Pacnet - Pacnet Internet		0.2%	6
Internet Thailand Company Limited		0.1%	5
Hutch - Hutchison CAT Wireless Multimedia Ltd,		0.8%	27
Phuket Internet Co.. Ltd		0.2%	6
Don't know/Not sure		9.6%	333
Other (please specify)			275

11. What kind of Internet connection do you have?
	answered question		3,702
	skipped question		278
		Response Percent	Response Count
Dial-up 56 Kbps modem		4.1%	153
ADSL/DSL		73.3%	2,713
ISDN		0.9%	33
Satellite		2.5%	91
CDMA		2.2%	82
EDGE or GPRS		4.4%	164
Cable modem		4.4%	162
T1 or better		1.1%	41
Don't know		7.1%	263

Page: Your internet service provider in Thailand

12. Are you happy with your current internet service provider (ISP)?
	answered question		3,312
	skipped question		668
		Response Percent	Response Count
Yes		42.7%	1,414
No		57.3%	1,898

13. Would you be willing to pay more, lets say 500 Baht extra per month, for a much more stable and reliable internet connection?
	answered question		3,313
	skipped question		667
		Response Percent	Response Count
Yes, I would be willing to pay		56.2%	1,862
No, I would not		43.8%	1,451

14. Has the quality of your internet connection in Thailand gone worse or better in the last month?
	answered question		3,293
	skipped question		687
		Response Percent	Response Count
Much better lately		11.4%	376
Worse than before		32.6%	1,074
Unchanged		56.0%	1,843

15. If Thaivisa were to offer you an internet package which gives you a better and more stable connection, but blocks bittorrents (filesharing), would you be interested in such service from us?
	answered question		3,277
	skipped question		703
		Response Percent	Response Count
Yes		48.1%	1,576
No		51.9%	1,701
If yes, plase enter your email address here so we can send you more information:			1,268

16. Would you accept a monthly download limit of say 10GB if you were given a faster and more stable internet connection?
	answered question		3,224
	skipped question		756
		Response Percent	Response Count
Yes, i would accept that		44.9%	1,446
No, 10 GB/month is not enough for my usage		55.1%	1,778

17. How would you rate your ISP's customer support quality?
	answered question		3,298
	skipped question		682
		Response Percent	Response Count
Excellent		5.8%	192
Good		21.7%	717
Fair		31.3%	1,032
Bad		13.9%	457
Useless		13.1%	431
Haven't used my ISP customer service		14.2%	469

18. Thaivisa and The Nation are launching a new SMS service in about one week. The content will be news that we rate as interesting for expats living in Thailand and who likes to be kept informed. As a subscriber you will receive breaking news alerts via SMS to your mobile phone every day. (This service is 100% spam free, we will only send out news alerts during day-time. First 14 days are free of charge, the following months costs 49 Baht. You can unsubscribe from this service at any time.) Would you like to try this service Free of charge for 14 days?
	answered question		3,272
	skipped question		708
		Response Percent	Response Count
No, thanks		88.4%	2,892
Yes! I want to try it for 14 days		11.6%	380
Enter you Thailand mobile phone number here:			394

Page: A few demographic questions

19. How do you live in Thailand?
	answered question		3,191
	skipped question		789
		Response Percent	Response Count
Rented condo/apartment		21.9%	700
Rented House		22.8%	728
Own a Condo		9.6%	306
Own a House		37.5%	1,197
Hotel/guest house		4.5%	145
Living with friend/s		3.6%	115

20. What is your yearly income in Thai Baht (THB)?
	answered question		2,906
	skipped question		1,074
		Response Percent	Response Count
- 200,000 THB		7.4%	215
200,000 - 300,000 THB		5.7%	166
300,000 - 500,000 THB		10.6%	308
500,000 - 1,000,000 THB		25.5%	741
1,000,000 - 2,000,000 THB		23.6%	686
2,000,000 - 3,000,000 THB		10.5%	304
3,000,000 - 5,000,000 THB		7.8%	228
5,000,000 + THB		8.9%	258

21. Do you have a vehicle in Thailand?
	answered question		3,197
	skipped question		783
		Response Percent	Response Count
Motorbike		15.7%	503
Car		30.7%	981
Both		28.5%	912
No vehicle		25.1%	801

Page: Some questions about your Thaivisa usage (page 4)

22. How long have you used Thaivisa.com?
	answered question		3,156
	skipped question		824
		Response Percent	Response Count
Less than 3 months		4.2%	134
3 - 6 moiths		7.2%	227
6 - 12 months		11.3%	356
1 - 2 years		19.6%	620
2 - 3 years		19.9%	628
More than 3 years		37.7%	1,191

23. How often do you use the Thaivisa.com Forum?
	answered question		3,159
	skipped question		821
		Response Percent	Response Count
Every day		21.3%	674
A few times a week		41.9%	1,325
A few times a month		19.5%	617
Maybe once every month		9.3%	293
I never use the forum		7.9%	250

24. Are you an active posting member of Thaivisa Forum?
	answered question		3,143
	skipped question		837
		Response Percent	Response Count
Never, just reading		50.9%	1,601
Posting every day		2.0%	63
Posting a few times a week		6.2%	194
Posting a few times a month		12.3%	388
Posting maybe once every month		28.5%	897

25. What is your overall rating of Thaivisa Forum quality?
	answered question		3,083
	skipped question		897
		Response Percent	Response Count
Excellent		12.2%	377
Very good		78.0%	2,405
Bad		9.0%	279
Very bad		0.7%	22

26. How do you rate our moderating on Thaivisa forum?
	answered question		3,072
	skipped question		908
		Response Percent	Response Count
Too strict		10.6%	325
Fair moderating		85.9%	2,638
Too lenient		3.5%	109

27. Do you subscribe to Thaivisa.com Breaking News newsletter?
	answered question		3,129
	skipped question		851
		Response Percent	Response Count
Yes		70.1%	2,194
No		29.9%	935
If you want to subscribe, enter your email address here:			134

28. How well and how fast do we pick the news stories in the Breaking Newsletters?
	answered question		3,115
	skipped question		865
		Response Percent	Response Count
Excellent		12.1%	378
Very good		57.7%	1,796
Medium		22.7%	708
Bad/slow		1.0%	30
I don't subscribe		6.5%	203

Page: The last page (page 5)

29. If you want to have a chance to win a Thaivisa.com Polo shirt in our Lucky Draw, please enter your email address here:
	answered question	1,424
	skipped question	2,556
		Response Count
		1,424

30. If you would like to be contacted by our Support team regarding any issue with the forum, blog, gallery or other service on thaivisa.com, please enter your email address here:
	answered question	216
	skipped question	3,764
		Response Count
		216

31. If you would you like to be contacted by our Sales team regarding advertising your website or business on thaivisa.com, please enter your email address here:
	answered question	171
	skipped question	3,809
		Response Count
		171

32. Do you own or manage a business in Thailand and want to include it free of charge to our directory that we will launch shortly, enter your email address here.
	answered question	476
	skipped question	3,504
		Response Count
		476