Survey Results

View Summary

Browse Responses »

Page: General Information and Library Use

1. What is your class?
	answered question		191
	skipped question		0
		Response Percent	Response Count
2009		17.3%	33
2010		25.7%	49
2011		22.0%	42
2012		33.5%	64
Other		1.6%	3
Other (please specify) [ShowReplies]			3

2. What is your major?
	answered question		191
	skipped question		0
		Response Percent	Response Count
Biology		4.7%	9
Chemistry		4.7%	9
Civil Engineering		10.5%	20
Computer Science		2.6%	5
Economics & Business		8.4%	16
Electrical & Computer Engineering		2.1%	4
English & Fine Arts		3.1%	6
History		14.1%	27
International Studies & Political Science		18.8%	36
Mathematics & Computer Science		2.1%	4
Mechanical Engineering		12.6%	24
Modern Languages & Cultures		3.7%	7
Physics & Astronomy		2.1%	4
Psychology		8.9%	17
Other (please specify) [ShowReplies]		1.6%	3

3. How often do you do the following?
	answered question					191
	skipped question					0
	Almost daily	Once or twice a week	Once or twice a month	Once or twice a year	Never	Rating Count
Use the library in person	11.5% (22)	29.8% (57)	31.4% (60)	22.5% (43)	4.7% (9)	191
Use library resources from Barracks, lab, etc.	6.5% (12)	29.6% (55)	33.3% (62)	21.0% (39)	9.7% (18)	186
Use library resources from off Post	0.5% (1)	3.8% (7)	18.3% (34)	33.3% (62)	44.1% (82)	186

4. During the current academic year, how often did you use the library to:
	answered question						191
	skipped question						0
	Very frequently	Frequently	Sometimes	Rarely	Never	Rating Average	Rating Count
Do research	14.7% (28)	23.6% (45)	28.8% (55)	18.8% (36)	14.1% (27)	2.94	191
Get research help	6.8% (13)	8.9% (17)	35.6% (68)	26.2% (50)	22.5% (43)	3.49	191
Study	20.4% (39)	22.5% (43)	20.9% (40)	19.9% (38)	16.2% (31)	2.89	191
Read	15.2% (29)	14.7% (28)	22.5% (43)	22.0% (42)	25.7% (49)	3.28	191
Check out library materials	8.4% (16)	16.8% (32)	28.8% (55)	23.6% (45)	22.5% (43)	3.35	191
Use course reserves	5.8% (11)	8.4% (16)	20.4% (39)	28.8% (55)	36.6% (70)	3.82	191
Check email or access the Internet for non-academic use	11.5% (22)	13.1% (25)	25.7% (49)	19.9% (38)	29.8% (57)	3.43	191
Socialize	3.1% (6)	6.8% (13)	17.8% (34)	27.7% (53)	44.5% (85)	4.04	191
Get away from Barracks	14.1% (27)	14.1% (27)	28.3% (54)	18.8% (36)	24.6% (47)	3.26	191
Meet with faculty or tutor	2.1% (4)	7.9% (15)	11.5% (22)	24.1% (46)	54.5% (104)	4.21	191
Use Media Services and resources	3.1% (6)	8.9% (17)	17.8% (34)	27.2% (52)	42.9% (82)	3.98	191
Use Interlibrary Loan services	4.7% (9)	7.3% (14)	13.1% (25)	22.0% (42)	52.9% (101)	4.11	191
Use VMI Archives or rare book collections	3.1% (6)	4.2% (8)	10.5% (20)	25.1% (48)	57.1% (109)	4.29	191
Use meeting rooms	4.2% (8)	12.0% (23)	24.1% (46)	26.2% (50)	33.5% (64)	3.73	191
Use computers with Word, etc.	8.9% (17)	16.2% (31)	21.5% (41)	16.8% (32)	36.6% (70)	3.56	191

5. I do NOT use the library because (check as many as apply):
	answered question		191
	skipped question		0
		Response Percent	Response Count
I meet my information needs using other online resources (e.g. Google, Wikipedia, etc.)		50.8%	97
I rarely need to consult with a reference librarian.		44.0%	84
I rarely need to check out a book.		56.0%	107
I rarely have assignments requiring library resources.		42.4%	81
I socialize in other places.		59.2%	113
I study in Barracks.		50.8%	97
I study in other academic buildings.		60.2%	115
Other (please specify) [ShowReplies]		5.2%	10

6. The following statements ask you to evaluate your research skills.
	answered question						191
	skipped question						0
	Strongly agree	Agree	Disagree	Strongly disagree	Have too little experience to judge	Rating Average	Rating Count
I can effectively find library materials through the online catalog.	33.0% (63)	54.5% (104)	5.8% (11)	1.0% (2)	5.8% (11)	1.92	191
I can effectively find scholarly articles using the library's online databases.	26.2% (50)	53.9% (103)	12.6% (24)	0.0% (0)	7.3% (14)	2.08	191
I can initiate an interlibrary loan request.	25.1% (48)	29.8% (57)	11.5% (22)	3.1% (6)	30.4% (58)	2.84	191
I know when to cite sources for a research paper.	48.2% (92)	44.0% (84)	3.7% (7)	1.0% (2)	3.1% (6)	1.67	191
I know the difference between reliable and unreliable sources.	44.5% (85)	48.2% (92)	3.7% (7)	1.6% (3)	2.1% (4)	1.69	191
I know how to use information to produce a research paper or project that meets the standards of the course.	47.6% (91)	46.6% (89)	1.6% (3)	1.6% (3)	2.6% (5)	1.65	191
I know that the library can assist with each of the above tasks.	61.3% (117)	33.0% (63)	3.1% (6)	0.0% (0)	2.6% (5)	1.50	191

Page: Evaluate library resources, services, and facilties

7. Please indicate your satisfaction with the following Library hours.
	answered question					171
	skipped question					20
	Very satisfied	Somewhat satisfied	Somewhat dissatisfied	Very dissatisfied	Have too little experience to judge	Rating Count
Monday - Thursday: 0800-0100	76.6% (131)	10.5% (18)	2.9% (5)	0.6% (1)	9.4% (16)	171
Friday: 0800-2200	54.1% (92)	22.4% (38)	9.4% (16)	0.0% (0)	14.1% (24)	170
Saturday: 0800-1700	40.9% (70)	21.1% (36)	11.1% (19)	5.8% (10)	21.1% (36)	171
Sunday: 1300-0100	55.0% (94)	15.8% (27)	8.8% (15)	2.9% (5)	17.5% (30)	171
Please indicate any other hours that you would like the Library to be open. [ShowReplies]						28

8. Please indicate your level of satisfaction with the library's resources.
	answered question						171
	skipped question						20
	Very satisfied	Somewhat satisfied	Somewhat dissatisfied	Very dissatisfied	Have too little experience to judge	Rating Average	Rating Count
Selection of books	54.4% (93)	28.1% (48)	3.5% (6)	0.0% (0)	14.0% (24)	1.91	171
Selection of magazines and newspapers	47.4% (81)	26.9% (46)	2.3% (4)	0.0% (0)	23.4% (40)	2.25	171
Selection of online resources	55.0% (94)	28.1% (48)	2.9% (5)	0.0% (0)	14.0% (24)	1.90	171
Selection of CDs	14.6% (25)	21.1% (36)	5.3% (9)	4.7% (8)	54.4% (93)	3.63	171
Selection of DVDs & videos	18.7% (32)	27.5% (47)	9.4% (16)	0.6% (1)	43.9% (75)	3.23	171
Usefulness of RefWorks	29.2% (50)	23.4% (40)	3.5% (6)	0.6% (1)	43.3% (74)	3.05	171
Usefulness of WebBridge	32.2% (55)	15.8% (27)	3.5% (6)	0.6% (1)	48.0% (82)	3.16	171

9. Please indicate your level of satisfaction with the library's services.
	answered question						171
	skipped question						20
	Very satisfied	Somewhat satisfied	Somewhat dissatisfied	Very dissatisfied	Have too little experience to judge	Rating Average	Rating Count
Effectiveness of Reference Service	52.0% (89)	19.3% (33)	1.2% (2)	0.0% (0)	27.5% (47)	2.32	171
Effectiveness of Library Instruction	49.1% (84)	26.3% (45)	1.2% (2)	0.6% (1)	22.8% (39)	2.22	171
Ability to receive books and journal articles through Interlibrary Loan	46.8% (80)	18.7% (32)	2.9% (5)	0.6% (1)	31.0% (53)	2.50	171
Ability to borrow materials from W&L	36.3% (62)	19.9% (34)	1.8% (3)	1.8% (3)	40.4% (69)	2.90	171
Convenience and usefulness of Reserves and E-Reserves	36.3% (62)	19.9% (34)	1.2% (2)	0.6% (1)	42.1% (72)	2.92	171
Availability of library staff	71.3% (122)	17.0% (29)	0.6% (1)	0.6% (1)	10.5% (18)	1.62	171
Helpfulness of library staff	74.9% (128)	11.7% (20)	1.2% (2)	0.0% (0)	12.3% (21)	1.63	171

10. Please indicate your level of satisfaction with the following Reference Service hours.
	answered question					171
	skipped question					20
	Very satisfied	Somewhat satisfied	Somewhat dissatisfied	Very dissatisfied	Have too little experience to judge	Rating Count
Monday - Friday: 0800-1630	42.1% (72)	14.6% (25)	1.2% (2)	0.6% (1)	41.5% (71)	171
Sunday - Thursday: 1900-2200	37.4% (64)	16.4% (28)	1.2% (2)	1.2% (2)	43.9% (75)	171
Saturday: None	25.3% (43)	9.4% (16)	10.6% (18)	3.5% (6)	51.2% (87)	170
Please indicate other hours that you would like reference services to be available. [ShowReplies]						4

11. Please indicate your level of satisfaction with the library's facilities.
	answered question						171
	skipped question						20
	Very satisfied	Somewhat satisfied	Somewhat dissatisfied	Very dissatisfied	Have too little experience to judge	Rating Average	Rating Count
Convenience and adequacy of hours	59.6% (102)	29.8% (51)	3.5% (6)	0.0% (0)	7.0% (12)	1.65	171
Logic and convenience of library's layout	58.5% (100)	28.1% (48)	5.3% (9)	1.2% (2)	7.0% (12)	1.70	171
Signage and maps	57.9% (99)	25.7% (44)	7.0% (12)	0.0% (0)	9.4% (16)	1.77	171
Materials shelved in their proper places	69.0% (118)	20.5% (35)	0.6% (1)	0.6% (1)	9.4% (16)	1.61	171
Availability of public computers	58.5% (100)	27.5% (47)	6.4% (11)	0.6% (1)	7.0% (12)	1.70	171
Availability of printers	62.6% (107)	21.6% (37)	6.4% (11)	1.8% (3)	7.6% (13)	1.70	171
Reliability of wireless network	58.5% (100)	24.6% (42)	1.8% (3)	2.3% (4)	12.9% (22)	1.87	171
Availability of study carrels	64.9% (111)	19.3% (33)	4.7% (8)	0.6% (1)	10.5% (18)	1.73	171
Availability of group study rooms	53.8% (92)	20.5% (35)	7.0% (12)	4.1% (7)	14.6% (25)	2.05	171
Physical environment: lighting	66.1% (113)	25.7% (44)	2.9% (5)	0.6% (1)	4.7% (8)	1.52	171
Physical environment: heating/cooling	64.9% (111)	24.6% (42)	3.5% (6)	1.2% (2)	5.8% (10)	1.58	171
Physical environment: noise	66.7% (114)	21.6% (37)	3.5% (6)	1.8% (3)	6.4% (11)	1.60	171

12. Please indicate your satisfaction with our website and online catalog.
	answered question						171
	skipped question						20
	Very satisfied	Somewhat satisfied	Somewhat dissatisfied	Very dissatisfied	Have too little experience to judge	Rating Average	Rating Count
Layout and navigation of the Library website	48.5% (83)	32.7% (56)	4.7% (8)	0.0% (0)	14.0% (24)	1.98	171
Ease of use of the Library Catalog	52.6% (90)	28.7% (49)	4.7% (8)	0.0% (0)	14.0% (24)	1.94	171
Helpfulness of "Search Tips" in online catalog	44.4% (76)	21.1% (36)	4.7% (8)	1.2% (2)	28.7% (49)	2.49	171
Usefulness of "My Library"	39.2% (67)	17.5% (30)	2.3% (4)	0.6% (1)	40.4% (69)	2.85	171
Usefulness of the "Journal Locator"	35.1% (60)	23.4% (40)	1.8% (3)	2.3% (4)	37.4% (64)	2.84	171
Usefulness of "Featured Lists" (e.g., new books, DVD's, recreational reading, etc.)	28.1% (48)	16.4% (28)	2.3% (4)	0.6% (1)	52.6% (90)	3.33	171

13. What are the most effective ways for you to learn about library resources and services? (Choose all that apply)
	answered question		171
	skipped question		20
		Response Percent	Response Count
Professors		57.9%	99
Library staff		72.5%	124
Emails		31.6%	54
Flyers/posters		13.5%	23
Library instruction/tours		35.1%	60
Library web site		47.4%	81
Other (please specify) [ShowReplies]		1.8%	3

14. How likely would you use online tutorials?
	answered question		171
	skipped question		20
		Response Percent	Response Count
Very likely		6.4%	11
Somewhat likely		46.2%	79
Unlikely		32.7%	56
Very unlikely		14.6%	25

15. The VMI Archives and Special Collections Department provides access to the Institute's collection of historic official records, manuscripts, photographs, 19th century alumni biographical and genealogical information as well as our rare book collection. Please indicate your level of satisfaction with the VMI Archives and its services.
	answered question					171
	skipped question					20
	Very satisfied	Somewhat satisfied	Somewhat dissatisfied	Very dissatisfied	Have too little experience to judge	Rating Count
Convenience and adequacy of hours	21.6% (37)	17.5% (30)	3.5% (6)	0.0% (0)	57.3% (98)	171
Availability of Archives staff	28.1% (48)	12.3% (21)	1.2% (2)	0.0% (0)	58.5% (100)	171
Helpfulness of Archives staff	27.5% (47)	12.9% (22)	2.3% (4)	0.0% (0)	57.3% (98)	171
Availability of materials housed in Archives	24.7% (42)	15.9% (27)	1.2% (2)	0.6% (1)	57.6% (98)	170
Ease of use of Archives web site	25.7% (44)	14.0% (24)	1.2% (2)	0.0% (0)	59.1% (101)	171
Physical environment	30.8% (52)	13.0% (22)	0.0% (0)	0.0% (0)	56.2% (95)	169

16. The Media Services department provides assistance and instruction in the use of multi-media tools and equipment for multi-media projects and needs. These include scanning, digital video and sound editing, web page construction, imaging editing, power point presentations, and more. Please indicate your level of satisfaction with Media Services.
	answered question					171
	skipped question					20
	Very satisfied	Somewhat satisfied	Somewhat dissatisfied	Very dissatisfied	Have too little experience to judge	Rating Count
Convenience and adequacy of hours	30.4% (52)	8.8% (15)	2.3% (4)	0.0% (0)	58.5% (100)	171
Availability of Media staff	27.5% (47)	13.5% (23)	0.6% (1)	0.0% (0)	58.5% (100)	171
Helpfulness of Media staff	31.6% (54)	8.2% (14)	1.8% (3)	0.0% (0)	58.5% (100)	171
Availability of equipment	28.1% (48)	11.1% (19)	1.2% (2)	0.6% (1)	59.1% (101)	171
Availability of media software	25.7% (44)	11.1% (19)	1.2% (2)	0.0% (0)	62.0% (106)	171
Physical environment of multimedia workstations	29.6% (50)	9.5% (16)	0.6% (1)	0.0% (0)	60.4% (102)	169

Page: Library Changes in Response to Past Surveys

17. The changes below have improved the Library and my ability to use it:
	answered question					171
	skipped question					20
	Strongly agree	Agree	Disagree	Strongly disagree	Have too little experience to judge	Rating Count
Enhanced 4 more library workstations (300 and 600 levels) with Microsoft Word and other applications	51.2% (87)	26.5% (45)	0.0% (0)	0.0% (0)	22.4% (38)	170
Added new printers	54.4% (93)	24.0% (41)	3.5% (6)	0.6% (1)	17.5% (30)	171
Added new DVDs	40.2% (68)	21.9% (37)	1.2% (2)	1.2% (2)	35.5% (60)	169
Enhanced "Off-Post" or "Remote Access" to improve access to subscription resources when off Post	44.7% (76)	25.9% (44)	1.2% (2)	1.8% (3)	26.5% (45)	170
Added more Recreational Reading books in the Periodical Room	36.8% (63)	26.9% (46)	2.3% (4)	0.6% (1)	33.3% (57)	171
Added IM Reference Service	30.0% (51)	20.0% (34)	4.1% (7)	0.6% (1)	45.3% (77)	170
Added LibraryThing tagging to online catalog	19.3% (33)	21.1% (36)	2.9% (5)	0.0% (0)	56.7% (97)	171
Added book jacket images to online catalog	35.7% (61)	26.3% (45)	3.5% (6)	0.0% (0)	34.5% (59)	171
Provided coffee, hot chocolate, and tea during exams	71.9% (123)	15.8% (27)	0.0% (0)	0.0% (0)	12.3% (21)	171

Page: Comments and Recommendations

18. I am satisfied with the following:
	answered question					169
	skipped question					22
	Strongly Agree	Agree	Disagree	Strongly disagree	Have too little experience to judge	Rating Count
Library information resources	68.0% (115)	25.4% (43)	0.6% (1)	0.0% (0)	5.9% (10)	169
Library services	69.8% (118)	24.9% (42)	0.0% (0)	0.0% (0)	5.3% (9)	169
Library facilities	67.1% (112)	26.9% (45)	1.2% (2)	0.0% (0)	4.8% (8)	167

19. Please comment on your overall satisfaction with library resources, services, and facilities, and give us ideas of how we can improve.
	answered question	75
	skipped question	116
		Response Count
[ShowReplies]		75