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1. On a scale from 1 - 5, how would you rate your overall experience under Brett Keppler?
answered question
29
skipped question
0
Response
Percent
Response
Count
1 - Horrible
0.0%
0
2 - Poor
0.0%
0
3 - Mediocre
0.0%
0
4 - Good
6.9%
2
5 - Excellent
93.1%
27
2. Please indicate your satisfaction with the following services:
answered question
29
skipped question
0
Horrible
Poor
Mediocre
Good
Excellent
N/A
Rating
Average
Rating
Count
Communication throughout the transaction
0.0% (0)
0.0% (0)
0.0% (0)
13.8% (4)
86.2% (25)
0.0% (0)
4.86
29
Reachability via email, text, or phone
0.0% (0)
0.0% (0)
0.0% (0)
10.3% (3)
89.7% (26)
0.0% (0)
4.90
29
Timely response to emails and phone calls
0.0% (0)
0.0% (0)
0.0% (0)
6.9% (2)
93.1% (27)
0.0% (0)
4.93
29
Follow-up through each stage of the transaction
0.0% (0)
0.0% (0)
0.0% (0)
13.8% (4)
86.2% (25)
0.0% (0)
4.86
29
3. How satisfied were you with the number of properties Brett showed you?
answered question
29
skipped question
0
Response
Percent
Response
Count
1. Very Satisfied
86.2%
25
2.
10.3%
3
3.
3.4%
1
4.
0.0%
0
5. Not Satisfied. Would have liked to see more.
0.0%
0
4. Before working with Brett, how knowledgeable were you regarding the home buying process?
answered question
29
skipped question
0
Response
Percent
Response
Count
1. Very knowledgeable
34.5%
10
2.
20.7%
6
3.
20.7%
6
4.
3.4%
1
5. Not knowledgeable at all. This was my first home purchase.
20.7%
6
5. After working with Brett are you more knowledgeable regarding the home buying process?
answered question
29
skipped question
0
Response
Percent
Response
Count
Yes
100.0%
29
No
0.0%
0
6. Will you use Brett again for your next home sale or purchase?
answered question
29
skipped question
0
Response
Percent
Response
Count
Yes
100.0%
29
No
0.0%
0
7. How likely are you to refer Brett Keppler to a friend or associate?
answered question
29
skipped question
0
Response
Percent
Response
Count
1. Extremely likely
89.7%
26
2.
10.3%
3
3.
0.0%
0
4.
0.0%
0
5.
0.0%
0
6. Not very likely
0.0%
0
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