Survey Results

Page: The TTC's Questions

1. How often do you use the TTC? (Please select the most accurate answer.)
	answered question		2,205
	skipped question		7
		Response Percent	Response Count
Less than one trip a month		5.5%	121
About one trip a month		3.4%	74
A few trips a month		11.7%	259
About one trip a week		6.2%	136
Several trips a week		25.7%	567
One trip a day		7.2%	159
More than one trip a day		40.3%	889

2. How do you normally pay for a TTC trip? (Select all that apply.)
	answered question		2,198
	skipped question		14
		Response Percent	Response Count
Cash		20.2%	443
Tickets		21.0%	461
Tokens		45.1%	992
Day Pass		4.6%	101
Weekly Pass		2.0%	45
Metropass		38.9%	856

3. Do you have access to another type of transportation on a regular basis for the trips that you now take on the TTC?
	answered question		2,194
	skipped question		18
		Response Percent	Response Count
Yes		51.0%	1,118
No		49.0%	1,076

4. If the TTC was forced to cut services on the route(s) that you currently use, what would you be likely to do instead? (Please select all that apply.)
	answered question		2,194
	skipped question		18
		Response Percent	Response Count
Walk		44.0%	965
Bike		36.6%	804
Drive		35.9%	788
Carpool		10.4%	228
Take taxis		19.7%	433
Continue to use the TTC		50.1%	1,099
Other (please specify)		8.7%	191

5. If the TTC was forced to raise fares by 10¢ to 25¢ per ride, what would you be most likely to do instead? (Please select all that apply.)
	answered question		2,191
	skipped question		21
		Response Percent	Response Count
Walk		29.7%	650
Bike		26.4%	579
Drive		17.7%	387
Carpool		6.0%	131
Take taxis		8.0%	175
Continue to use the TTC		76.8%	1,683
Other (please specify)		6.7%	147

6. The TTC is facing significant financial pressures. What do you feel are the best ways for the TTC to deal with the funding gap? (Select all that apply.)
	answered question		2,188
	skipped question		24
		Response Percent	Response Count
Have the City of Toronto raise taxes to provide additional funding		57.4%	1,257
Get additional funding from the Provincial government		81.6%	1,785
Get additional funding from the Federal government		74.5%	1,629
Raise fares		28.1%	614
Reduce service		5.6%	122
Close the Sheppard Subway		15.2%	332
Reduce personnel		18.7%	410
Cancel bus routes		4.9%	107
Cancel all planned expansion		14.9%	327
Other (please specify)		18.0%	394

7. Please provide your age.
	answered question		2,193
	skipped question		19
		Response Percent	Response Count
Under 18		2.6%	57
18 to 25		28.2%	619
26 to 34		40.4%	885
35 to 49		22.2%	487
50 to 64		5.7%	126
65+		0.9%	19

8. Please provide the first three characters of your primary postal code.
	answered question	2,153
	skipped question	59
		Response Count
		2,153

Page: Additional Questions

1. Do you feel that you have been informed and consulted enough about proposed cuts to TTC service?
	answered question		2,007
	skipped question		205
		Response Percent	Response Count
Yes		17.9%	360
No		82.1%	1,647

2. How often do you use the following modes of transportation other than the TTC?
	answered question						2,036
	skipped question						176
	Daily	Several times a week	Several times a month	Several times a year	Rarely	Never	Response Count
Walking	70.4% (1,399)	18.2% (362)	6.9% (138)	1.1% (21)	2.5% (50)	0.9% (18)	1,988
Biking	12.4% (230)	15.0% (279)	14.4% (268)	8.0% (148)	17.9% (332)	32.3% (599)	1,856
Driving (own car)	13.1% (241)	15.7% (289)	10.0% (183)	1.8% (34)	3.0% (56)	56.3% (1,035)	1,838
Driving (borrowed car)	0.4% (7)	2.1% (34)	5.2% (86)	6.9% (114)	14.8% (246)	70.6% (1,170)	1,657
Driving (car-sharing services like Autoshare or Zipcar)	0.0% (0)	0.2% (4)	3.4% (56)	4.9% (81)	3.7% (62)	87.7% (1,453)	1,656
Driving (rented car)	0.1% (1)	0.1% (1)	1.7% (28)	13.0% (219)	21.6% (364)	63.7% (1,074)	1,687
Being driven by family/friend	2.5% (46)	13.2% (240)	26.1% (473)	24.0% (435)	22.5% (408)	11.6% (210)	1,812
Taxis	0.2% (4)	3.8% (70)	23.1% (424)	28.2% (519)	31.6% (582)	13.1% (240)	1,839
Other (please specify)							84

3. What do you regularly use the TTC for? (Please select all that apply.)
	answered question		2,024
	skipped question		188
		Response Percent	Response Count
Work		74.9%	1,515
School		24.8%	502
Visiting Family		29.9%	606
Visiting Friends		62.5%	1,264
Entertainment		75.0%	1,518
Shopping		63.5%	1,286
Health Appointments		44.5%	901

4. How long are most of your TTC trips?
	answered question		2,033
	skipped question		179
		Response Percent	Response Count
Less than 10 minutes		2.3%	47
Between 10 and 30 minutes		44.0%	895
Between 30 and 45 minutes		32.3%	657
Between 45 minutes and 1 hour		15.3%	312
Over 1 hour		6.0%	122

5. What do you primarily ride on the TTC? (Please select only one.)
	answered question		2,032
	skipped question		180
		Response Percent	Response Count
The subway or RT		37.4%	760
Surface routes (buses or streetcars)		13.4%	272
Both surface routes and subways		49.1%	997
Wheel-Trans		0.1%	3

6. What specific bus or streetcar route(s) do you most often use?
	answered question	1,730
	skipped question	482
		Response Count
		1,730

7. Are those routes generally...
	answered question		1,970
	skipped question		242
		Response Percent	Response Count
Uncrowded all of the time		3.2%	64
Crowded some of the time		63.9%	1,258
Crowded all of the time		18.9%	372
So crowded that you cannot get on some of the time		14.0%	276

8. What bus route(s) currently in operation do you think that the TTC should eliminate?
	answered question	927
	skipped question	1,285
		Response Count
		927

9. If you buy tickets or tokens, how many do you typically purchase at a time?
	answered question		1,589
	skipped question		623
		Response Percent	Response Count
5		17.1%	272
10		70.5%	1,121
20+		12.3%	196

10. If fares were raised by 10¢ to 25¢ per ride, could you afford to use the TTC?
	answered question		2,022
	skipped question		190
		Response Percent	Response Count
Yes, I could afford it, and wouldn't mind paying the extra		24.6%	498
Yes, I could afford it, but I would be unhappy about it		50.0%	1,010
Maybe––I can afford it, but the cost would force me to use the system less		23.4%	474
No, I could not afford it, and would have to stop using the system		2.0%	40

11. How much of a fare increase per ride would be acceptable if it meant fewer delays, more vehicles, less crowding, better cleanliness, and better functions (station upkeep, Web site, etc.)?
	answered question		2,022
	skipped question		190
		Response Percent	Response Count
No fare increase is acceptable.		21.1%	426
10¢		21.2%	429
25¢		33.6%	680
50¢		12.5%	252
$1		3.6%	73
Other (please specify)		8.0%	162

12. How often would you take another form of transportation instead of using the TTC should the proposed cuts take place?
	answered question		2,021
	skipped question		191
		Response Percent	Response Count
All of the time		7.7%	155
Frequently		25.5%	515
Some of the time		38.1%	769
Rarely		22.7%	458
Never		6.1%	124

13. If you believe that the city of Toronto should raise taxes, what taxes should they raise or create? (Please select all that apply.)
	answered question		1,913
	skipped question		299
		Response Percent	Response Count
Property tax		28.0%	535
Land transfer tax		31.9%	610
Motor vehicle registration tax		67.9%	1,299
Consumption (alcohol, entertainment) tax		30.1%	575
Congestion charges		69.7%	1,334
Road tolls		62.5%	1,195
Other (please specify)		16.0%	307

14. All things considered, how much would the TTC's proposed changes (service cuts, bus route cancellations, and increased fares) affect you should they all be implemented?
	answered question		2,023
	skipped question		189
		Response Percent	Response Count
No effect		5.5%	111
Little effect		30.0%	606
Some effect		46.2%	934
A great effect		18.4%	372

15. If the TTC receives additional funding, what should it primarily be used for? (Please select only one––note that building new subway lines comes out of a different budget.)
	answered question		2,025
	skipped question		187
		Response Percent	Response Count
Freeze or lower fares		20.0%	404
Improve service		56.8%	1,151
Clean and fix existing equipment or facilities		17.9%	363
Other (please specify)		5.3%	107

16. Overall, how favourable is your impression of the TTC?
	answered question		2,024
	skipped question		188
		Response Percent	Response Count
Very favourable		5.3%	108
Mostly favourable		45.8%	926
Neutral		29.2%	592
Mostly unfavourable		16.1%	326
Very unfavourable		3.6%	72

17. Overall, how favourable is your impression of TTC employees?
	answered question		2,026
	skipped question		186
		Response Percent	Response Count
Very favourable		8.5%	172
Mostly favourable		41.0%	831
Neutral		32.0%	649
Mostly unfavourable		13.6%	276
Very unfavourable		4.8%	98

18. Please complete the following sentence as you see fit: My TTC is...
	answered question	1,435
	skipped question	777
		Response Count
		1,435

19. Any additional comments?
	answered question	764
	skipped question	1,448
		Response Count
		764