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1. On a scale from 1 - 5, how would you rate your overall experience under Brett Keppler and TREO, Realtors?
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 Response
Percent
Response
Count
1 - Horrible 0.0%0
2 - Poor 0.0%0
3 - Mediocre 0.0%0
4 - Good
14.3%3
5 - Excellent
85.7%18

2. Please indicate your satisfaction with the following services:
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 HorriblePoorMediocreGoodExcellentN/ARating
Average
Rating
Count
Communication throughout the transaction0.0% (0)0.0% (0)0.0% (0)23.8% (5)76.2% (16)0.0% (0)4.7621
Reachability via email, text, or phone0.0% (0)0.0% (0)0.0% (0)9.5% (2)90.5% (19)0.0% (0)4.9021
Timely response to emails and phone calls0.0% (0)0.0% (0)0.0% (0)9.5% (2)90.5% (19)0.0% (0)4.9021
Follow-up through each stage of the transaction0.0% (0)0.0% (0)0.0% (0)14.3% (3)85.7% (18)0.0% (0)4.8621
Quality of Marketing provided0.0% (0)0.0% (0)9.5% (2)4.8% (1)85.7% (18)0.0% (0)4.7621
Initial pricing analysis provided0.0% (0)0.0% (0)4.8% (1)19.0% (4)76.2% (16)0.0% (0)4.7121

3. What area(s) of the sale process would you like to see improved for future clients?
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 Response
Count
[ShowReplies]21

4. Would you use Brett Keppler again for your next Real Estate Sale and/or Purchase?
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 Response
Percent
Response
Count
Yes
100.0%21
No 0.0%0
Maybe 0.0%0

5. Would you be willing to write a short, 3-4 sentence testimonial about Brett and your experience? If so, please enter it below.
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 Response
Count
[ShowReplies]13

6. How likely are you to refer Brett Keppler to a friend or associate?
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 Response
Percent
Response
Count
1. Not likely at all 0.0%0
2. 0.0%0
3.
4.8%1
4.
9.5%2
5. Extremely Likely
85.7%18

7. Do we have permission to publish your responses to the survey?
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 Response
Percent
Response
Count
Yes
76.2%16
No
4.8%1
Yes, but anonymously please.
19.0%4

8. If there is anything you would like to add, please list any additional comments below.
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16
 Response
Count
[ShowReplies]5

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