Javascript is required for this site to function, please enable.
Page: Library User Survey
1. What is your class?
 answered question317
 
skipped question
0
 Response
Percent		Response
Count
2008
19.9%63
2009
18.3%58
2010
25.2%80
2011
36.0%114
Other
0.6%2

2. What is your major?
 answered question317
 
skipped question
0
 Response
Percent		Response
Count
Biology
5.7%18
Chemistry
3.5%11
Civil Engineering
8.8%28
Computer Science
1.9%6
Economics & Business
9.8%31
Electrical & Computer Engineering
5.0%16
English & Fine Arts
2.2%7
History
11.0%35
International Studies & Political Science
21.5%68
Mathematics & Computer Science
1.9%6
Mechanical Engineering
13.9%44
Modern Languages & Cultures
2.5%8
Physics & Astronomy
1.3%4
Psychology
9.8%31
Other (please specify)
[ShowReplies]
1.3%4

3. How often do you do the following:
 answered question317
 
skipped question
0
 Almost dailyOnce or twice a weekOnce or twice a monthOnce or twice a yearNeverRating
Count
Use the library in person13.2% (42)30.3% (96)36.9% (117)16.4% (52)3.2% (10)317
Use the library in Barracks, lab, etc.10.9% (33)28.9% (88)32.2% (98)13.8% (42)14.1% (43)304
Use the library off Post2.0% (6)2.3% (7)10.7% (32)33.4% (100)51.5% (154)299

4. During the current academic year, how often did you use the library to
 answered question317
 
skipped question
0
 Very frequentlyFrequentlySometimesRarelyNeverRating
Average		Rating
Count
Do research12.0% (38)25.6% (81)36.0% (114)19.2% (61)7.3% (23)2.84317
Get research help3.8% (12)14.8% (47)32.5% (103)31.2% (99)17.7% (56)3.44317
Study19.9% (63)19.2% (61)30.0% (95)17.4% (55)13.6% (43)2.85317
Read13.6% (43)13.9% (44)30.3% (96)23.0% (73)19.2% (61)3.21317
Check out library materials5.7% (18)17.7% (56)31.2% (99)25.2% (80)20.2% (64)3.37317
Use course reserves6.9% (22)12.0% (38)22.4% (71)24.0% (76)34.7% (110)3.68317
Check email or access the Internet for non-academic use11.7% (37)12.9% (41)22.7% (72)24.9% (79)27.8% (88)3.44317
Socialize5.0% (16)6.0% (19)18.6% (59)26.5% (84)43.8% (139)3.98317
Get away from Barracks12.9% (41)16.1% (51)23.3% (74)20.8% (66)26.8% (85)3.32317
Meet with faculty or tutor2.2% (7)7.3% (23)15.1% (48)22.7% (72)52.7% (167)4.16317
Use Media Services and resources3.5% (11)8.8% (28)24.0% (76)28.1% (89)35.6% (113)3.84317
Use Interlibrary Loan services3.5% (11)8.5% (27)15.5% (49)18.3% (58)54.3% (172)4.11317
Use VMI Archives or rare book collections1.3% (4)4.7% (15)13.2% (42)27.4% (87)53.3% (169)4.27317
Use meeting rooms2.5% (8)9.8% (31)25.2% (80)28.1% (89)34.4% (109)3.82317
Use computers with Word, etc.11.0% (35)11.7% (37)18.0% (57)18.6% (59)40.7% (129)3.66317

5. Check the reasons you do NOT use the library (check as many as apply).
 answered question317
 
skipped question
0
 Response
Percent		Response
Count
I meet my information needs online (e.g. Google, Wikipedia, etc.)
57.7%183
I rarely need to consult with a reference librarian.
57.1%181
I rarely need to check out a book.
56.5%179
I rarely have assignments requiring library use.
54.3%172
I socialize in other places.
63.7%202
I study in Barracks.
44.2%140
I study in other academic buildings.
65.6%208
Other (please specify)
[ShowReplies]
4.4%14

6. The following statements ask you to evaluate your research skills.
 answered question317
 
skipped question
0
 Strongly agreeAgreeDisagreeStrongly disagreeHave too little experience to judgeRating
Average		Rating
Count
I can effectively find library materials through the online catalog.33.1% (105)52.4% (166)5.0% (16)1.6% (5)7.9% (25)1.99317
I can effectively find scholarly articles using the library's online databases.28.7% (91)52.1% (165)9.1% (29)0.9% (3)9.1% (29)2.10317
I can initiate an interlibrary loan request.24.6% (78)27.4% (87)12.3% (39)4.1% (13)31.5% (100)2.91317
I know when to cite sources for a research paper.47.9% (152)47.0% (149)2.5% (8)0.3% (1)2.2% (7)1.62317
I know the difference between reliable and unreliable sources.37.2% (118)54.9% (174)4.1% (13)0.3% (1)3.5% (11)1.78317
I can use information resources to produce a research paper or project that meets the standards of the course.45.4% (144)48.9% (155)1.6% (5)0.3% (1)3.8% (12)1.68317
I know that the library can assist with each of the above tasks.64.4% (204)31.9% (101)0.9% (3)0.3% (1)2.5% (8)1.45317

Page: Evaluate library resources, services, and facilties
7. Please indicate your satisfaction with the library's resources:
 answered question277
 
skipped question
40
 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Average		Rating
Count
Availability of books48.4% (134)37.9% (105)4.0% (11)0.7% (2)9.0% (25)1.84277
Availability of magazines and newspapers48.7% (135)28.2% (78)1.4% (4)1.1% (3)20.6% (57)2.17277
Availability of online resources57.0% (158)27.4% (76)2.9% (8)0.7% (2)11.9% (33)1.83277
Availability of CDs13.7% (38)18.4% (51)7.6% (21)3.2% (9)57.0% (158)3.71277
Availability of DVDs & videos19.1% (53)24.5% (68)12.3% (34)3.6% (10)40.4% (112)3.22277
Usefulness of RefWorks30.0% (83)25.3% (70)5.1% (14)1.8% (5)37.9% (105)2.92277
Usefulness of WebBridge21.3% (59)17.3% (48)3.2% (9)2.2% (6)56.0% (155)3.54277

8. Please indicate your satisfaction with the library's services:
 answered question277
 
skipped question
40
 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Average		Rating
Count
Effectiveness of Reference Service50.2% (139)25.3% (70)0.4% (1)0.4% (1)23.8% (66)2.22277
Effectiveness of Library Instruction49.1% (136)28.5% (79)2.9% (8)0.7% (2)18.8% (52)2.12277
Ability to receive books and journal articles through Interlibrary Loan38.3% (106)18.1% (50)1.4% (4)0.7% (2)41.5% (115)2.89277
Ability to borrow materials from W&L31.4% (87)9.7% (27)2.2% (6)0.7% (2)56.0% (155)3.40277
Convenience and usefulness of Reserves and E-Reserves33.9% (94)16.2% (45)2.9% (8)0.7% (2)46.2% (128)3.09277
Availability of library staff66.1% (183)22.0% (61)1.8% (5)0.4% (1)9.7% (27)1.66277
Helpfulness of library staff70.0% (194)19.1% (53)0.4% (1)0.4% (1)10.1% (28)1.61277

9. Please indicate your satisfaction with the following Reference Service hours:
 answered question277
 
skipped question
40
 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Count
Monday - Friday: 0800-163040.2% (111)22.8% (63)2.2% (6)1.8% (5)33.0% (91)276
Sunday - Thursday: 1900-220041.3% (114)21.0% (58)2.5% (7)1.4% (4)33.7% (93)276
Saturday: None14.7% (40)11.8% (32)17.3% (47)10.3% (28)46.0% (125)272
Are there other hours that you would like reference services available?
[ShowReplies]		20

10. Please indicate your satisfaction with the library's facilities:
 answered question277
 
skipped question
40
 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Average		Rating
Count
Convenience and adequacy of hours55.2% (153)30.7% (85)6.5% (18)1.4% (4)6.1% (17)1.73277
Logic and convenience of library's layout54.2% (150)32.1% (89)3.6% (10)2.2% (6)7.9% (22)1.78277
Library materials shelved in their proper places63.9% (177)24.5% (68)1.1% (3)0.7% (2)9.7% (27)1.68277
Availability of public computers53.1% (147)28.2% (78)7.2% (20)2.2% (6)9.4% (26)1.87277
Availability of printers53.8% (149)26.4% (73)7.9% (22)2.5% (7)9.4% (26)1.87277
Reliability of wireless network50.9% (141)20.9% (58)7.2% (20)2.5% (7)18.4% (51)2.17277
Availability of study carrels59.2% (164)23.8% (66)4.3% (12)1.1% (3)11.6% (32)1.82277
Availability of group study rooms44.8% (124)24.9% (69)8.7% (24)2.9% (8)18.8% (52)2.26277
Physical environment: lighting65.3% (181)23.1% (64)4.0% (11)1.4% (4)6.1% (17)1.60277
Physical environment: heating/cooling58.8% (163)28.5% (79)4.7% (13)2.2% (6)5.8% (16)1.68277
Physical environment: noise57.4% (159)28.2% (78)5.8% (16)1.8% (5)6.9% (19)1.73277

11. Please indicate your satisfaction with our website and online catalog.
 answered question277
 
skipped question
40
 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Average		Rating
Count
Layout and navigation of the Library website47.3% (131)39.0% (108)3.6% (10)1.1% (3)9.0% (25)1.86277
Ease of use of the Library Catalog48.4% (134)35.4% (98)2.9% (8)1.1% (3)12.3% (34)1.94277
Helpfulness of "Search Tips" in online catalog33.2% (92)29.6% (82)4.7% (13)0.7% (2)31.8% (88)2.68277
Usefulness of "My Library"32.1% (89)20.6% (57)2.5% (7)1.1% (3)43.7% (121)3.04277
Usefulness of the "Journal Locator"28.9% (80)25.3% (70)4.0% (11)1.1% (3)40.8% (113)3.00277
Usefulness of "Featured Lists" (e.g., new books, DVD's, recreational reading, etc.)22.7% (63)16.6% (46)4.0% (11)1.8% (5)54.9% (152)3.49277

12. If journals are available in both online and print versions, which do you prefer to use?
 answered question277
 
skipped question
40
 Response
Percent		Response
Count
Online
43.0%119
Print
20.9%58
Both
32.1%89
No preference
4.0%11

13. What are the most effective ways for you to learn about library resources and services? (Choose all that apply)
 answered question277
 
skipped question
40
 Response
Percent		Response
Count
Emails
45.8%127
Flyers/posters
18.4%51
Library instruction/tours
33.6%93
Library staff
49.8%138
Library web site
45.1%125
Other (please specify)
[ShowReplies]
4.0%11

14. The VMI Archives and Special Collections Department provides access to the Institute's collection of historic official records, manuscripts, photographs, 19th century alumni biographical and genealogical information as well as our rare book collection. Please indicate your satisfaction with the VMI Archives and its services.
 answered question277
 
skipped question
40
 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Count
Convenience and adequacy of hours15.2% (42)18.1% (50)3.6% (10)1.4% (4)61.7% (171)277
Availability of Archives staff17.7% (49)18.1% (50)1.8% (5)0.4% (1)62.1% (172)277
Helpfulness of Archives staff21.8% (60)13.1% (36)0.7% (2)0.4% (1)64.0% (176)275
Availability of materials housed in Archives18.4% (51)13.4% (37)2.9% (8)0.7% (2)64.6% (179)277
Ease of user of Archives web site17.0% (47)12.3% (34)2.2% (6)0.4% (1)68.1% (188)276
Physical environment21.5% (59)14.6% (40)1.5% (4)0.7% (2)61.7% (169)274

15. The Media Services department provides assistance and instruction in the use of multi-media tools and equipment for multi-media projects and needs. These include scanning, digital video and sound editing, web page construction, imaging editing, power point presentations, and more. Please indicate your satisfaction with Media Services.
 answered question277
 
skipped question
40
 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Count
Convenience and adequacy of hours24.9% (69)17.0% (47)2.2% (6)0.7% (2)55.2% (153)277
Availability of Media staff24.2% (67)15.5% (43)2.5% (7)0.7% (2)57.0% (158)277
Helpfulness of Media staff27.1% (75)14.8% (41)0.4% (1)0.7% (2)57.0% (158)277
Availability of equipment24.9% (69)13.4% (37)2.9% (8)1.4% (4)57.4% (159)277
Availability of media software21.3% (59)14.8% (41)3.2% (9)0.7% (2)59.9% (166)277
Physical environment of multimedia workstations22.7% (63)15.2% (42)1.8% (5)0.7% (2)59.6% (165)277

Page: Library Changes in Response to Past Surveys
16. The changes below have improved the Library and my ability to use it:
 answered question274
 
skipped question
43
 Strongly agreeAgreeDisagreeStrongly disagreeHave too little experience to judgeRating
Count
Added signage to facilitate finding books30.9% (84)37.9% (103)2.9% (8)0.4% (1)27.9% (76)272
Added 4 new group study rooms (on 300 Level)39.4% (108)30.7% (84)2.2% (6)0.4% (1)27.4% (75)274
Enhanced 8 Library workstations with Microsoft Word and other applications47.1% (129)27.4% (75)1.5% (4)1.1% (3)23.0% (63)274
Upgraded all public workstations45.6% (125)31.8% (87)1.5% (4)1.1% (3)20.1% (55)274
Added new DVDs40.0% (108)19.3% (52)4.4% (12)0.4% (1)35.9% (97)270
Enhanced "Remote Access" to improve access to subscription resources when off Post34.4% (94)27.5% (75)0.7% (2)1.8% (5)35.5% (97)273
Enlarged Recreational Reading section and selections in the Periodical Room36.9% (101)29.6% (81)1.8% (5)1.1% (3)30.7% (84)274
Added IM Reference Service21.2% (58)23.1% (63)2.6% (7)0.4% (1)52.7% (144)273
Added LibraryThing tagging to online catalog19.7% (54)19.7% (54)0.7% (2)0.4% (1)59.5% (163)274
Added new printers53.1% (145)27.1% (74)1.1% (3)0.4% (1)18.3% (50)273

Page: Comments and Recommendations
17. I am satisfied with the following:
 answered question274
 
skipped question
43
 Strongly AgreeAgreeDisagreeStrongly disagreeHave too little experience to judgeRating
Count
Library information resources59.3% (162)32.2% (88)0.4% (1)0.4% (1)7.7% (21)273
Library services65.9% (180)28.2% (77)0.7% (2)0.4% (1)4.8% (13)273
Library facilities62.3% (170)33.3% (91)0.4% (1)0.4% (1)3.7% (10)273

18. Please comment on your overall satisfaction with library resources, services, and facilities, and how we can improve.
 answered question126
 
skipped question
191
 Response
Count
[ShowReplies]126

Page: Enter our contest to win
19. Type your name in the text box and print it out
 answered question217
 
skipped question
100
 Response
Count
[ShowReplies]217

Find...
Show replies
Hide replies