Survey Results

Page: Fall 2004 Registration Survey - Levels of Satisfaction

1. How satisfied are you that the treatment you received from the following areas was courteous?
	answered question					33
	skipped question					0
	Not Applicable	Very Dissatisfied	Dissatisfied	Satisfied	Very Satisfied	Rating Count
Academic Advising by Faculty	15.2% (5)	3.0% (1)	0.0% (0)	51.5% (17)	30.3% (10)	33
Academic Advising	21.2% (7)	6.1% (2)	0.0% (0)	42.4% (14)	30.3% (10)	33
Admissions	27.3% (9)	3.0% (1)	0.0% (0)	36.4% (12)	33.3% (11)	33
Bookstore - Follette	9.4% (3)	3.1% (1)	3.1% (1)	46.9% (15)	37.5% (12)	32
Bursar's Office	6.1% (2)	3.0% (1)	6.1% (2)	51.5% (17)	36.4% (12)	33
Financial Aid	6.1% (2)	18.2% (6)	3.0% (1)	39.4% (13)	33.3% (11)	33
Finance & Collections	24.2% (8)	6.1% (2)	6.1% (2)	39.4% (13)	24.2% (8)	33
First-Year Experience	54.5% (18)	0.0% (0)	6.1% (2)	18.2% (6)	21.2% (7)	33
Registrar's Office	21.2% (7)	0.0% (0)	6.1% (2)	42.4% (14)	30.3% (10)	33
Residence Life	48.5% (16)	0.0% (0)	9.1% (3)	24.2% (8)	18.2% (6)	33
University Police	24.2% (8)	6.1% (2)	6.1% (2)	42.4% (14)	21.2% (7)	33

2. How satisfied are you with the level of service that you received from the following areas:
	answered question					33
	skipped question					0
	Not Applicable	Very Dissatisfied	Dissatified	Satisfied	Very Satisfied	Rating Count
Academic Advising by Faculty	15.2% (5)	0.0% (0)	3.0% (1)	57.6% (19)	24.2% (8)	33
Academic Advising	21.2% (7)	6.1% (2)	3.0% (1)	42.4% (14)	27.3% (9)	33
Admissions	33.3% (11)	3.0% (1)	0.0% (0)	45.5% (15)	18.2% (6)	33
Bookstore - Follette	9.1% (3)	6.1% (2)	0.0% (0)	54.5% (18)	30.3% (10)	33
Bursar's Office	12.1% (4)	3.0% (1)	6.1% (2)	51.5% (17)	27.3% (9)	33
Financial Aid	9.1% (3)	18.2% (6)	9.1% (3)	45.5% (15)	18.2% (6)	33
Finance & Collections	27.3% (9)	9.1% (3)	9.1% (3)	39.4% (13)	15.2% (5)	33
First-Year Experience	51.5% (17)	3.0% (1)	0.0% (0)	27.3% (9)	18.2% (6)	33
Registrar's Office	21.2% (7)	0.0% (0)	0.0% (0)	54.5% (18)	24.2% (8)	33
Residence Life	48.5% (16)	0.0% (0)	3.0% (1)	33.3% (11)	15.2% (5)	33
University Police	27.3% (9)	6.1% (2)	3.0% (1)	51.5% (17)	12.1% (4)	33

3. Did you pre-register for classes?
	answered question		33
	skipped question		0
		Response Percent	Response Count
Yes		84.8%	28
No		15.2%	5

4. Did you register by using KSU Wired?
	answered question		33
	skipped question		0
		Response Percent	Response Count
Yes		51.5%	17
No		48.5%	16

5. Did you receive adequate advisement from your advisor?
	answered question		32
	skipped question		1
		Response Percent	Response Count
Yes		81.3%	26
No		18.8%	6

6. How satisfied were you with the overall registration process?
	answered question		33
	skipped question		0
		Response Percent	Response Count
Very Dissatisfied		6.1%	2
Dissatified		21.2%	7
Satisfied		60.6%	20
Very Satisfied		12.1%	4

Page: Fall 2004 Registration Survey - Demographics

7. Classification:
	answered question		33
	skipped question		0
		Response Percent	Response Count
Freshman		21.2%	7
Sophomore		18.2%	6
Junior		21.2%	7
Senior		36.4%	12
Graduate Student		3.0%	1

8. Status:
	answered question		33
	skipped question		0
		Response Percent	Response Count
Full-Time		97.0%	32
Part-Time		3.0%	1

9. Enrollment Status:
	answered question		33
	skipped question		0
		Response Percent	Response Count
New Student		24.2%	8
Continuing Student		75.8%	25

10. Age:
	answered question		33
	skipped question		0
		Response Percent	Response Count
17 or younger		0.0%	0
18-24		66.7%	22
25-35		24.2%	8
36-46		6.1%	2
47-61		3.0%	1
62 or older		0.0%	0

11. Ethnicity:
	answered question		33
	skipped question		0
		Response Percent	Response Count
Non-Resident Alien		0.0%	0
White, Non-Hispanic		45.5%	15
Black, Non-Hispanic		51.5%	17
Hispanic		0.0%	0
Asian or Pacific Islander		0.0%	0
American Indian or Alaskan Native		0.0%	0
Other		3.0%	1

12. Please feel free to share any CONSTRUCTIVE comments that you may have:
	answered question	17
	skipped question	16
		Response Count
[ShowReplies]		17