Survey Results

Page: ACPE 2009 Doctor-Nurse Behavior Survey

1. Are you a nurse executive or physician executive?
	answered question		2,124
	skipped question		33
		Response Percent	Response Count
Nurse executive		67.2%	1,428
Physician executive		32.8%	696

2. Does your health care organization ever experience behavior problems with doctors and nurses?
	answered question		2,143
	skipped question		14
		Response Percent	Response Count
Yes		97.4%	2,088
No		2.6%	55

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3. Over the last 3 years, how would you characterize the number of behavior problems between doctors and nurses at your health care orgnization?
	answered question		1,773
	skipped question		384
		Response Percent	Response Count
More behavior problems between doctors and nurses		12.0%	213
About the same number of behavior problems between doctors and nurses		52.3%	927
Less behavior problems between doctors and nurses		35.7%	633

4. Generally speaking, how often do behavior problems arise between doctors and nurses at your health care organization?
	answered question		1,769
	skipped question		388
		Response Percent	Response Count
Daily		9.5%	168
Weekly		30.0%	530
Monthly		25.6%	452
Several times a year		30.9%	547
Once a year		2.9%	51
Less than once a year		1.2%	21

5. In the last year, what types of behavior problems have you experienced at your health care organization between doctors and nurses? (Check all the apply.)
	answered question		1,766
	skipped question		391
		Response Percent	Response Count
Yelling		73.3%	1,294
Cursing		49.4%	873
Degrading comments and insults		84.5%	1,493
Refusing to work together		38.4%	679
Refusing to speak to each other		34.3%	606
Spreading malicious rumors		17.1%	302
Inappropriate joking		45.5%	804
Trying to get someone disciplined unjustly		32.3%	570
Trying to get someone fired unjustly		18.6%	328
Throwing objects		18.9%	334
Sexual harrassment		13.4%	237
Physical assault		2.8%	50
Show repliesOther (please specify)		10.0%	177

6. From the list, choose the 3 behavior problems between doctors and nurses that occur most often at your organization.
	answered question				1,738
	skipped question				419
	Most frequent behavior problem	2nd most frequent behavior problem	3rd most frequent behavior problem	Rating Average	Response Count
Yelling	58.1% (702)	27.4% (331)	14.6% (176)	1.56	1,209
Cursing	9.9% (61)	47.6% (294)	42.6% (263)	2.33	617
Degrading comments and insults	46.8% (619)	34.4% (455)	18.9% (250)	1.72	1,324
Refusing to work together	24.4% (103)	34.4% (145)	41.2% (174)	2.17	422
Refusing to speak to each other	16.3% (50)	41.4% (127)	42.3% (130)	2.26	307
Spreading malicious rumors	22.6% (28)	29.0% (36)	48.4% (60)	2.26	124
Inappropriate joking	20.5% (77)	35.1% (132)	44.4% (167)	2.24	376
Trying to get someone disciplined unjustly	13.3% (39)	33.0% (97)	53.7% (158)	2.40	294
Trying to get someone fired unjustly	5.0% (4)	22.5% (18)	72.5% (58)	2.68	80
Throwing objects	4.9% (4)	13.4% (11)	81.7% (67)	2.77	82
Sexual harrassment	5.5% (3)	12.7% (7)	81.8% (45)	2.76	55
Physical assault	33.3% (5)	20.0% (3)	46.7% (7)	2.13	15
Show repliesOther (please specify and rank as most prevalent or second most prevalent)					106

7. Briefly describe the worst behavior problem between doctors and nurses that you've experienced at your health care organization.
	answered question	1,198
	skipped question	959
		Response Count
Show replies		1,198

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8. In the last year at your health care organization, about how many NURSES have been disciplined about their behavior problems?
	answered question	1,377
	skipped question	780
		Response Count
Show replies		1,377

9. In the last year at your health care organization, about how many DOCTORS have been disciplined about their behavior problems?
	answered question	1,404
	skipped question	753
		Response Count
Show replies		1,404

10. At your health care organization, who most often exhibits behavior problems?
	answered question		1,523
	skipped question		634
		Response Percent	Response Count
Doctors		45.4%	691
Nurses		6.8%	103
A pretty even mix of both doctors and nurses		47.9%	729

11. In the last year at your health care organization, have there been any NURSES terminated due to behavior problems?
	answered question		1,466
	skipped question		691
		Response Percent	Response Count
Yes		61.2%	897
No		38.8%	569

12. In the last year at your health care organization, have there been any DOCTORS terminated due to behavior problems?
	answered question		1,471
	skipped question		686
		Response Percent	Response Count
Yes		22.2%	326
No		77.8%	1,145

13. In the last year, has your health care organization held any staff training programs to try to reduce behavior problems between doctors and nurses?
	answered question		1,503
	skipped question		654
		Response Percent	Response Count
Yes		55.8%	839
No		44.2%	664

14. Please share any thoughts you have about what health care organizations can do to reduce behavior problems between doctors and nurses.
	answered question	880
	skipped question	1,277
		Response Count
Show replies		880

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15. Please indicate what type of health care organization you are working for:
	answered question		1,584
	skipped question		573
		Response Percent	Response Count
Hospital		68.9%	1,091
Group Practice		5.0%	79
Academic medical center		9.3%	147
Military/Government facility		3.0%	48
Managed care organization		1.6%	25
Integrated health system		7.3%	115
Show repliesOther (please specify)		5.0%	79