Survey Results

Page:

1. What division of BAS did your last interaction concern?
	answered question		917
	skipped question		5
		Response Percent	Response Count
Parking		81.1%	744
UTSACard		2.2%	20
Transportation		7.3%	67
Food Service - Meal Plan		3.1%	28
Bookstore		4.7%	43
Vending Machines		1.6%	15

Page: Bookstore

1. Were you greeted upon your arrival?
	answered question		24
	skipped question		898
		Response Percent	Response Count
Yes		79.2%	19
No		20.8%	5

2. Was the Bookstore clean and inviting?
	answered question		24
	skipped question		898
		Response Percent	Response Count
Yes		100.0%	24
No		0.0%	0

3. Did the representative say "thank you" at the conclusion of your transaction?
	answered question		25
	skipped question		897
		Response Percent	Response Count
Yes		96.0%	24
No		4.0%	1

Page: Food Service - Meal Plan

1. Were you greeted upon your arrival?
	answered question		24
	skipped question		898
		Response Percent	Response Count
Yes		83.3%	20
No		16.7%	4

2. Was the dining area clean and inviting?
	answered question		22
	skipped question		900
		Response Percent	Response Count
Yes		95.5%	21
No		4.5%	1

3. Did the representative say "thank you" at the conclusion of your transaction?
	answered question		21
	skipped question		901
		Response Percent	Response Count
Yes		85.7%	18
No		14.3%	3

Page: Transportation

1. Were you greeted upon your arrival?
	answered question		41
	skipped question		881
		Response Percent	Response Count
Yes		73.2%	30
No		26.8%	11

2. Was the representative's appearance professional?
	answered question		40
	skipped question		882
		Response Percent	Response Count
Yes		80.0%	32
No		20.0%	8

3. Did the representative say "thank you" at the conclusion of your transaction?
	answered question		41
	skipped question		881
		Response Percent	Response Count
Yes		78.0%	32
No		22.0%	9

Page: UTSACard

1. Were you greeted upon your arrival?
	answered question		23
	skipped question		899
		Response Percent	Response Count
Yes		87.0%	20
No		13.0%	3

2. Were you treated with fairness and professionalism?
	answered question		23
	skipped question		899
		Response Percent	Response Count
Yes		82.6%	19
No		17.4%	4

3. Did the representative say "thank you" at the conclusion of your transaction?
	answered question		23
	skipped question		899
		Response Percent	Response Count
Yes		69.6%	16
No		30.4%	7

Page: Parking

1. Were you greeted upon your arrival?
	answered question		368
	skipped question		554
		Response Percent	Response Count
Yes		48.9%	180
No		51.1%	188

2. Were you treated with fairness and professionalism?
	answered question		356
	skipped question		566
		Response Percent	Response Count
Yes		66.9%	238
No		33.1%	118

3. Did the representative say "thank you" at the conclusion of your transaction?
	answered question		349
	skipped question		573
		Response Percent	Response Count
Yes		58.7%	205
No		41.3%	144