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Page: Default Section
1. Gender
 answered question63
 
skipped question
38
 Response
Percent		Response
Count
Male
20.6%13
Female
79.4%50

2. Age
 answered question100
 
skipped question
1
 Response
Percent		Response
Count
18 - 29
2.0%2
30 - 39
14.0%14
40 - 49
13.0%13
50 - 59
23.0%23
60+
48.0%48

3. How long have you been a member?
 answered question97
 
skipped question
4
 Response
Percent		Response
Count
0 - 3 mo.
12.4%12
4 - 6 mo.
7.2%7
7 - 9 mo.
4.1%4
10 mo. - 1 yr.
8.2%8
1 - 2 yrs.
10.3%10
2 yrs +
57.7%56

4. How did you first hear about us?
 answered question92
 
skipped question
9
 Response
Percent		Response
Count
Friend or Current Member
57.6%53
Employer
4.3%4
Internet
8.7%8
Neighborhood (drove by or saw a sign)
29.3%27

5. What time of day do you most frequently use the facility?
 answered question100
 
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1
 Response
Percent		Response
Count
Early Morning: 6a - 8a
20.0%20
Morning: 8a - 11a
28.0%28
Lunch: 11a - 2p
10.0%10
Afternoon: 2p - 5p
11.0%11
Evening: 5p - close
31.0%31

6. How many times on average do you visit us?
 answered question101
 
skipped question
0
 Response
Percent		Response
Count
Less than weekly
3.0%3
Once
5.9%6
Twice
20.8%21
Three times
24.8%25
More than 3x
45.5%46

7. What part(s) of the facility do you routinely use? Circle all that apply.
 answered question99
 
skipped question
2
 Response
Percent		Response
Count
Fitness Room
58.6%58
Aerobics Classes
32.3%32
Pool
65.7%65
Walking Track
31.3%31
Spa
22.2%22
Tennis Courts
2.0%2
Basketball Courts
2.0%2

8. How do you spend your time in the Fitness Center? (ex. 40% cardio machines, 10% free weights, 30% circuit weights, 20% floor exercises)
 answered question35
 
skipped question
66
 Response
Average		Response
Total		Response
Count
 Free Weights (dumbbells, Smith Machine, etc.) 20.5935017
 Cardio Machines (treadmill, bike, elliptical, etc.) 55.171,60029
 Circuit Weight Machines (lat pulldown, shoulder press, leg extension, etc.) 32.1283526
 Floor Exercises (for ab and core workouts) 17.6333519

9. FITNESS / EQUIPMENT
 answered question94
 
skipped question
7
 SDDSWAASAN/AResponse
Count
The cardiovascular equipment is easy to use and meets my needs.1.2% (1)4.7% (4)7.0% (6)34.9% (30)30.2% (26)22.1% (19)86
The circuit weight machines are easy to use and meet my strength training needs.1.2% (1)5.8% (5)7.0% (6)29.1% (25)25.6% (22)31.4% (27)86
The free weights available meet my strength training needs.0.0% (0)1.2% (1)2.3% (2)34.9% (30)30.2% (26)31.4% (27)86
I am overall satisfied with the cardio and strength equipment available at the Trinity Center.1.1% (1)5.6% (5)11.2% (10)33.7% (30)28.1% (25)20.2% (18)89
I feel confident that I am using the exercise equipment properly.0.0% (0)7.9% (7)7.9% (7)36.0% (32)30.3% (27)18.0% (16)89
The Trinity Center aquatic facility accommodates and meets my needs for low impact water aerobic exercises.0.0% (0)1.2% (1)2.4% (2)18.1% (15)37.3% (31)41.0% (34)83
The Trinity Center aquatic facility accommodates and meets my cardio needs by means of lap swimming.0.0% (0)0.0% (0)1.2% (1)27.4% (23)29.8% (25)41.7% (35)84

10. What do you feel should be a high priority for replacement or new purchase in the next year? Describe specific equipment or types of equipment.
 answered question39
 
skipped question
62
 Response
Count
 39

11. Since we have limited space in the facility, is there a piece of equipment you would like to see removed due to low use or other concerns?
 answered question24
 
skipped question
77
 Response
Count
 24

12. CLASSES / PROGRAMS
 answered question83
 
skipped question
18
 SDDSWAASAN/AResponse
Count
The classes offered provide me with a variety of choices and formats.1.2% (1)2.4% (2)11.0% (9)29.3% (24)25.6% (21)30.5% (25)82
The classes offered are taught by professional, knowledgeable and competent fitness instructors.1.2% (1)1.2% (1)4.9% (4)24.4% (20)35.4% (29)32.9% (27)82
The available classes are offered during times convenient with my schedule.4.9% (4)4.9% (4)13.4% (11)24.4% (20)22.0% (18)30.5% (25)82
The participant size of the aerobics classes offered are conducive for the fitness program session I attend.1.3% (1)2.6% (2)6.4% (5)30.8% (24)19.2% (15)39.7% (31)78

13. Are there any new classes or programs that you would like to see added to our schedule? If so, at what times?
 answered question27
 
skipped question
74
 Response
Count
 27

14. Do you have any comments of praise or concern in regards to a specific instructor or class?
 answered question34
 
skipped question
67
 Response
Count
 34

15. STAFF
 answered question99
 
skipped question
2
 SDDSWAASAN/AResponse
Count
The Trinity Center front desk staff consistently greet me when I enter the facility.2.1% (2)5.2% (5)11.3% (11)37.1% (36)44.3% (43)0.0% (0)97
The Trinity Center front desk staff are professional in their dealings with me in person / over the phone.1.0% (1)2.1% (2)9.4% (9)40.6% (39)45.8% (44)1.0% (1)96
I am satisfied with the level of customer service the Trinity Center front desk staff provide.1.1% (1)1.1% (1)11.4% (10)43.2% (38)43.2% (38)0.0% (0)88
The Trinity Center front desk staff are helpful and knowledgeable about the facility and programs offered.1.1% (1)2.3% (2)10.3% (9)40.2% (35)42.5% (37)3.4% (3)87
The Trinity Center management staff are responsive to my needs and address my concerns in a timely manner.1.1% (1)0.0% (0)8.0% (7)35.6% (31)40.2% (35)14.9% (13)87

16. Are there any Trinity Center staff members you would like to recognize as always providing superior customer service?
 answered question28
 
skipped question
73
 Response
Count
 28

17. Do you have any customer service concerns pertaining to our front desk or management staff?
 answered question14
 
skipped question
87
 Response
Count
 14

18. ADDITIONAL SERVICES
 answered question83
 
skipped question
18
 SDDSWAASAN/AResponse
Count
I would purchase low cost toiletry items (soap, shampoo, lotion, etc.) from the Trinity Center if they were made available.17.9% (14)29.5% (23)11.5% (9)24.4% (19)5.1% (4)11.5% (9)78
I would purchase nutrition and energy bars from the Trinity Center if they were made available.15.4% (12)29.5% (23)15.4% (12)20.5% (16)10.3% (8)9.0% (7)78
I would purchase low cost fitness related items (workout gloves, water bottles, etc.) if they were made available.16.7% (13)23.1% (18)14.1% (11)28.2% (22)7.7% (6)10.3% (8)78
I already have or currently plan on making a free Nutrition Consultation appointment at the facility.8.3% (6)26.4% (19)15.3% (11)15.3% (11)5.6% (4)29.2% (21)72
I would pay a fee for nutrition and food focused workshops at the Trinity Center.18.9% (14)33.8% (25)13.5% (10)14.9% (11)2.7% (2)16.2% (12)74
I would like to see the Weight Room Orientation program offered more than once a month.6.7% (5)14.7% (11)12.0% (9)26.7% (20)13.3% (10)26.7% (20)75
I am interested in purchasing a Personal Training session in the next six (6) months.18.1% (13)19.4% (14)12.5% (9)13.9% (10)1.4% (1)34.7% (25)72

19. Are there any additional services you would like to see the Trinity Center offer that we currently do not? If so, please specify.
 answered question11
 
skipped question
90
 Response
Count
 11

20. FACILITY
 answered question94
 
skipped question
7
 SDDSWAASAN/AResponse
Count
I am satisfied with the level of cleanliness of the locker rooms and restrooms.1.1% (1)2.1% (2)10.6% (10)34.0% (32)50.0% (47)2.1% (2)94
I am satisfied with the level of cleanliness in and around the pool and pool deck.0.0% (0)3.3% (3)7.7% (7)33.0% (30)38.5% (35)17.6% (16)91
I am satisfied with the level of cleanliness of the Fitness and Aerobics rooms.1.1% (1)2.3% (2)4.6% (4)36.8% (32)41.4% (36)13.8% (12)87
I am confident members are sanitizing the equipment after they use it.5.9% (5)4.7% (4)23.5% (20)31.8% (27)20.0% (17)14.1% (12)85
I am satisfied with the current facility Hours of Operation.6.7% (6)7.8% (7)7.8% (7)37.8% (34)40.0% (36)0.0% (0)90
I am satisfied with the facility's Hours of Operation during National and campus holidays.9.1% (8)11.4% (10)9.1% (8)36.4% (32)33.0% (29)1.1% (1)88
I find the facility to have adequate on-campus parking available for me.2.2% (2)3.3% (3)1.1% (1)37.4% (34)52.7% (48)3.3% (3)91

21. Do you have any specific health or safety concerns regarding the facility? If so, please specify.
 answered question25
 
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76
 Response
Count
 25

22. What would you change about the Trinity Center to make it better? (check all that apply)
 answered question57
 
skipped question
44
 Response
Percent		Response
Count
Classes offered
33.3%19
Hours of Operation
33.3%19
Fees
19.3%11
Improved equipment
38.6%22
More attentive staff
12.3%7
 Other (please specify)
19.3%11

23. What do you like MOST about the Trinity Center? (check all that apply)
 answered question91
 
skipped question
10
 Response
Percent		Response
Count
Friendly staff
73.6%67
Equipment available
53.8%49
Comfortable atmosphere
86.8%79
Short term contract
46.2%42
Classes offered
40.7%37
Facility size
51.6%47
Low Fees
58.2%53
 Other (please specify)
22.0%20

24. Do you have any additional suggestions or comments that would assist us in making your Trinity Center fitness experience more enjoyable?
 answered question30
 
skipped question
71
 Response
Count
 30