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Page: Library User Survey
1. Please indicate which of the following you are:
 answered question75
 
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 Response
Percent		Response
Count
Faculty
80.0%60
Staff
18.7%14
Other
1.3%1

2. What is your department?
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 Response
Percent		Response
Count
Biology
3.9%3
Chemistry
6.5%5
Civil Engineering
6.5%5
Computer Science
1.3%1
Economics & Business
9.1%7
Electrical & Computer Engineering
3.9%3
English & Fine Arts
14.3%11
History
15.6%12
International Studies & Political Science
3.9%3
Mathematics & Computer Science
6.5%5
Mechanical Engineering
2.6%2
Modern Languages & Cultures
2.6%2
Physical Education
1.3%1
Physics & Astronomy
3.9%3
Psychology & Philosophy
1.3%1
ROTC - Army 0.0%0
ROTC - Air Force 0.0%0
ROTC - Navy/Marines
1.3%1
Other (please specify)
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15.6%12

3. How often do you use the library in person?
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 Response
Percent		Response
Count
Almost daily
6.5%5
Once or twice a week
35.1%27
Once or twice a month
37.7%29
Once or twice a year
18.2%14
Never
2.6%2

4. How often do you use the library resources online?
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 Response
Percent		Response
Count
Almost daily
26.0%20
Once or twice a week
31.2%24
Once or twice a month
26.0%20
Once or twice a year
11.7%9
Never
5.2%4

5. During the current academic year, how often did you use the library to
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 Very frequentlyFrequentlySometimesRarelyNeverRating
Average		Rating
Count
Do research11.8% (9)31.6% (24)34.2% (26)9.2% (7)13.2% (10)2.8076
Use reference services6.7% (5)24.0% (18)42.7% (32)13.3% (10)13.3% (10)3.0375
Read4.1% (3)6.8% (5)24.7% (18)30.1% (22)34.2% (25)3.8473
Check out library materials9.3% (7)24.0% (18)44.0% (33)16.0% (12)6.7% (5)2.8775
Check email or access the Internet for non-academic use1.4% (1)0.0% (0)4.2% (3)15.3% (11)79.2% (57)4.7172
Socialize0.0% (0)5.6% (4)8.3% (6)16.7% (12)69.4% (50)4.5072
Meet and consult with faculty1.4% (1)2.8% (2)11.1% (8)13.9% (10)70.8% (51)4.5072
Meet with cadets0.0% (0)2.8% (2)16.7% (12)23.6% (17)56.9% (41)4.3572
Use Media Services and resources2.7% (2)16.4% (12)31.5% (23)27.4% (20)21.9% (16)3.4973
Use Interlibrary Loan services10.5% (8)18.4% (14)28.9% (22)19.7% (15)22.4% (17)3.2576
Use VMI Archives or rare book collections4.2% (3)0.0% (0)14.1% (10)25.4% (18)56.3% (40)4.3071
Use meeting rooms4.1% (3)6.8% (5)40.5% (30)16.2% (12)32.4% (24)3.6674
Submit course reserves4.1% (3)5.5% (4)17.8% (13)11.0% (8)61.6% (45)4.2173

6. The following statements ask you how well you think your cadets can use library resources.
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 Strongly agreeAgreeDisagreeStrongly disagreeHave too little experience to judgeRating
Average		Rating
Count
Cadets can effectively find materials through the online catalog.25.3% (19)41.3% (31)2.7% (2)0.0% (0)30.7% (23)2.6975
Cadets can effectively find scholarly articles using the library's online databases.16.2% (12)41.9% (31)8.1% (6)1.4% (1)32.4% (24)2.9274
Cadets can initiate an interlibrary loan request.22.7% (17)37.3% (28)4.0% (3)1.3% (1)34.7% (26)2.8875
Cadets know when to document sources for a research paper.5.4% (4)43.2% (32)21.6% (16)1.4% (1)28.4% (21)3.0474
Cadets can critically evaluate information resources.2.7% (2)32.4% (24)25.7% (19)8.1% (6)31.1% (23)3.3274
Cadets can use information resources to produce a research paper or project that meets the standards of the course.5.3% (4)58.7% (44)6.7% (5)4.0% (3)25.3% (19)2.8575
Cadets understand that the library can assist with each of the above tasks.11.0% (8)42.5% (31)19.2% (14)0.0% (0)27.4% (20)2.9073

7. Please indicate your satisfaction with the library's resources:
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 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Average		Rating
Count
Availability of books40.8% (31)44.7% (34)5.3% (4)2.6% (2)6.6% (5)1.8976
Availability of periodicals31.6% (24)39.5% (30)9.2% (7)5.3% (4)14.5% (11)2.3276
Availability of online resources49.3% (37)38.7% (29)1.3% (1)0.0% (0)10.7% (8)1.8475
Availability of CD's, DVD's & videos20.0% (15)30.7% (23)9.3% (7)0.0% (0)40.0% (30)3.0975
Usefulness of RefWorks21.1% (16)19.7% (15)1.3% (1)0.0% (0)57.9% (44)3.5476
Usefulness of WebBridge11.8% (9)6.6% (5)0.0% (0)0.0% (0)81.6% (62)4.3376

8. Please indicate your satisfaction with the library's services:
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 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Average		Rating
Count
Effectiveness of Reference Service67.5% (52)13.0% (10)0.0% (0)0.0% (0)19.5% (15)1.9177
Effectiveness of Library Instruction42.1% (32)19.7% (15)1.3% (1)0.0% (0)36.8% (28)2.7076
Ability to receive books and journal articles through Interlibrary Loan66.7% (50)12.0% (9)0.0% (0)0.0% (0)21.3% (16)1.9775
Convenience and usefulness of Reserves and E-Reserves43.4% (33)6.6% (5)0.0% (0)1.3% (1)48.7% (37)3.0576
Availability of library staff93.5% (72)0.0% (0)0.0% (0)0.0% (0)6.5% (5)1.2677
Helpfulness of library staff93.5% (72)1.3% (1)0.0% (0)0.0% (0)5.2% (4)1.2277

9. Please indicate your satisfaction with the library's facilities:
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 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Average		Rating
Count
Convenience and adequacy of hours76.3% (58)17.1% (13)1.3% (1)1.3% (1)3.9% (3)1.3976
Logic and convenience of library's arrangement49.3% (37)40.0% (30)2.7% (2)1.3% (1)6.7% (5)1.7675
Library materials shelved in their proper places63.2% (48)23.7% (18)1.3% (1)0.0% (0)11.8% (9)1.7476
Availability of public computers45.3% (34)12.0% (9)0.0% (0)0.0% (0)42.7% (32)2.8375
Availability of printers28.0% (21)10.7% (8)0.0% (0)1.3% (1)60.0% (45)3.5575
Availability of study carrels20.0% (15)6.7% (5)0.0% (0)0.0% (0)73.3% (55)4.0075
Availability of group study rooms25.3% (19)5.3% (4)0.0% (0)0.0% (0)69.3% (52)3.8375
Physical environment (lighting, heating, cooling, noise)59.2% (45)28.9% (22)2.6% (2)0.0% (0)9.2% (7)1.7176

10. Please indicate your satisfaction with our online catalog.
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 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Average		Rating
Count
User-friendliness of the online catalog62.3% (48)31.2% (24)1.3% (1)0.0% (0)5.2% (4)1.5577
Effectiveness of searching 54.5% (42)37.7% (29)1.3% (1)0.0% (0)6.5% (5)1.6677
Helpfulness of "Search Tips"26.0% (20)26.0% (20)2.6% (2)0.0% (0)45.5% (35)3.1377
Helpfulness of features in "My Library"24.7% (19)14.3% (11)1.3% (1)1.3% (1)58.4% (45)3.5577
Usefulness of the "Journal Locator"32.5% (25)24.7% (19)3.9% (3)0.0% (0)39.0% (30)2.8877
Usefulness of "Featured Lists" such as new books, DVD's, recreational reading, etc.20.8% (16)15.6% (12)1.3% (1)0.0% (0)62.3% (48)3.6877

11. VMI Archives and Special Collections Department provides access to the Institute's collection of historic official records, manuscripts, photographs, 19th century alumni biographical and genealogical information as well as our rare book collection. Please indicate your satisfaction with the VMI Archives and its services.
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 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Average		Rating
Count
Convenience and adequacy of hours26.7% (20)5.3% (4)0.0% (0)0.0% (0)68.0% (51)3.7775
Availability of Archives staff25.0% (19)1.3% (1)0.0% (0)0.0% (0)73.7% (56)3.9676
Helpfulness of Archives staff28.9% (22)1.3% (1)0.0% (0)0.0% (0)69.7% (53)3.8076
Effectiveness of Archives staff27.6% (21)0.0% (0)0.0% (0)0.0% (0)72.4% (55)3.8976
Availability of materials housed in Archives24.0% (18)2.7% (2)0.0% (0)0.0% (0)73.3% (55)3.9675
Ease of use of Archives web site20.0% (15)8.0% (6)0.0% (0)0.0% (0)72.0% (54)3.9675
Physical environment27.6% (21)2.6% (2)0.0% (0)0.0% (0)69.7% (53)3.8276

12. Media services provides assistance and instruction with audio/visual materials and equipment, and creation of multi-media projects which includes scanning, digital video and sound editing, web page construction, imaging editing, power point presentations, and more. Please indicate your satisfaction with Media Services.
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 Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfiedHave too little experience to judgeRating
Average		Rating
Count
Convenience and adequacy of hours48.7% (37)11.8% (9)1.3% (1)0.0% (0)38.2% (29)2.6776
Availability of Media staff52.6% (40)10.5% (8)2.6% (2)0.0% (0)34.2% (26)2.5376
Helpfulness of Media Staff61.8% (47)3.9% (3)1.3% (1)0.0% (0)32.9% (25)2.3876
Effectiveness of Media service53.9% (41)7.9% (6)1.3% (1)0.0% (0)36.8% (28)2.5876
Availability of equipment43.4% (33)9.2% (7)5.3% (4)0.0% (0)42.1% (32)2.8876
Availability of media software34.2% (26)11.8% (9)1.3% (1)0.0% (0)52.6% (40)3.2576
Physical environment of multimedia workstations27.6% (21)11.8% (9)0.0% (0)0.0% (0)60.5% (46)3.5476

13. I am satisfied with the information resources, services, physical environment, and help I receive from Preston Library.
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 Response
Percent		Response
Count
Strongly agree
61.0%47
Agree
33.8%26
Disagree
2.6%2
Strongly disagree 0.0%0
Have too little experience to judge
2.6%2

14. Please comment on your overall satisfaction with the library, its services, or how we can improve:
 answered question33
 
skipped question
44
 Response
Count
[ShowReplies]33

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