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1. Which one of the following best describes your responsibilities?
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 Response
Percent		Response
Count
User researcher/analyst
69.2%45
Interaction designer
24.6%16
Industrial designer
4.6%3
Software developer 0.0%0
Project mananger
1.5%1
 Other (please specify)10

2. Which one of the following most accurately describes the proportion of work time you specifically spend on user research activities?
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 Response
Percent		Response
Count
<25%
20.0%14
25-50%
28.6%20
50-75%
27.1%19
>75%
24.3%17

3. In what field(s) do you primarily perform user research (i.e. assumes at least 25% of your research work is in that area)? Check as many as apply:
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 Response
Percent		Response
Count
Web Sites
47.1%33
Software/Applications
37.1%26
Consumer Products (e.g. household products, consumer electronics)
32.9%23
Industrial/Commercial Products (e.g. medical instruments, professional tools)
35.7%25
 Other (please specify)
14.3%10

4. What tools and technologies do you regularly use for DATA COLLECTION in user research (at least 3x a year)? Check as many as apply:
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 Response
Percent		Response
Count
Still image cameras (includes digital and film)
71.4%50
Card sorting software
20.0%14
Voice recorder
58.6%41
Software analytics (non-Web)
11.4%8
Anthropometric measurement tools
14.3%10
Computer-based video (e.g. notebook camera, Morae)
31.4%22
Digital video cameras (not including web cams)
64.3%45
Eye tracking system
10.0%7
Force measurement (e.g. grip, pressure)
2.9%2
Journals/diaries/blogging
47.1%33
Online surveys
54.3%38
Physiological data measurement
8.6%6
Remote testing tools (e.g. Ethnio, UservVue)
15.7%11
Website analytics
30.0%21
 Other (please specify):
22.9%16

5. What tools and technologies do you regularly use for DATA ANALYSIS in user research (at least 3x a year)? Check as many as apply:
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 Response
Percent		Response
Count
Excel or similar spreadsheets
95.5%63
SPSS, SAS or similar data analysis software
19.7%13
Nvivo, Transana, XSight or similar qualitative data management software
1.5%1
Web analytics software package
25.8%17
 Other (please specify):
21.2%14

6. What tools and technologies do you regularly use for PRESENTATION and/or SHARING of user research findings and recommendations(at least 3x a year)? Check as many as apply.
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 Response
Percent		Response
Count
Powerpoint, Keynote or similar presentations software
92.9%65
Word or similar document editing software
67.1%47
Web or intranet based information sharing tool
41.4%29
Illustrator or similar for generating data visualizations
55.7%39
 Other (please specify):
17.1%12

7. Have you/your team ever had to develop custom hardware or software solutions specifically for the purposes of data collection, analysis or presentation in user research? If so, please elaborate or provide examples:
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 Response
Count
 20

8. Please choose the response that most closely matches your overall experience or feelings regarding the following statements.
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 Very EffectiveSomewhat EffectiveNeutralSomewhat IneffectiveVery IneffectiveRating
Average		Response
Count
How effective are the tools/technologies you use for user research DATA COLLECTION?35.7% (25)48.6% (34)10.0% (7)4.3% (3)1.4% (1)1.8770
How effective are the tools/technologies you use for ANALYZING user research data (qualitative or quantitative)?17.4% (12)46.4% (32)20.3% (14)10.1% (7)5.8% (4)2.4169
How effective are the tools/technologies you use for PRESENTING or SHARING user research findings and recommendations?37.1% (26)45.7% (32)10.0% (7)7.1% (5)0.0% (0)1.8770
 If applicable, please elaborate on why particular tools are ineffective:18

9. Please respond to each of the following:
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 Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeResponse
Count
I feel knowledgable about the options and products available to support user research.11.6% (8)39.1% (27)30.4% (21)18.8% (13)0.0% (0)69
I am satisfied with the options and products currently available to support user research.4.3% (3)29.0% (20)33.3% (23)29.0% (20)4.3% (3)69
I or my department/company plans to allocate budget to upgrade or purchase technology within the next calendar year to support user research.6.1% (4)34.8% (23)25.8% (17)22.7% (15)10.6% (7)66

10. If you may be purchasing tools, hardware or software to support user research, please indicate which technologies you are considering to purchase. Please be as specific as possible:
 answered question20
 
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50
 Response
Count
 20

11. Any other comments or feedback?
 answered question9
 
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61
 Response
Count
 9

12. Please provide your email address if you are interested in participating in further research regarding these topics.
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45
 Response
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 25