Yolo Residential Broadband Survey

 
1.

Please use the link below to report your Internet speed. Once you click the link, you'll see a new web browser window appear that goes to speedtest.net. You'll see a "Begin Test" icon in the middle of your screen. Click this icon to begin the speed test. Wait a few moments while the test runs and measures your download and upload speeds. Once the test finishes, please record these speeds in the boxes below.

Speedtest Link - Click Here

2. Please provide your name and physical address where you are testing your Internet connection. (This information will be used solely for determining the availability of broadband in Yolo County, California and may become publicly accessible however no names or email addresses will be provided as public information).
3. Do you have Internet service in your home? If not, please answer No and move on to question 4.
4. What is the NUMBER ONE reason why you don't have Internet service at home?
5. From which broadband Internet service provider do you receive service?
6. What type of broadband Internet service do you have?
7. How many devices that connect to the Internet such as computers, iPads, tablets, Kindles, iPods, TiVo, Xbox, PlayStation, etc. do you have in your home?
8. Do you have a wireless router set up in your home?
9. On a scale from 1 to 10, how important is high speed Internet to members of your household? 1 means "It's unnecessary" and 10 means "We couldn't live without it."
It's unnecessaryWe couldn't live without it.
10. Do you or any members of your household have a home-based business?
11. Do you or any members of your household telecommute?
12. What is the best estimate of the cost of your home internet connection?
13. Does that cost include something else besides internet connection, such as cable TV, mobile phone, etc.?
14. What kind of impact do Internet problems including reliability and speed have on your home experience?
15. Please rate your current Internet services on a scale of 1 - 5, with 5 being the best.
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Price
Reliability
Speed
Customer service
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