salon baobao survey
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1.
1
. What was the primary reason you initially visited salon baobao?
What was the primary reason you initially visited salon baobao?
Friend's Recommendation
Online Reviews
Location
Special Offer
Salon's Design
Other (please specify)
2
. Rate your satisfaction with the following areas of the salon on a scale of 1-5. (With 5 being "very satisfied" and 1 being "dissatisfied")
5
4
3
2
1
N/A
Overall Interior Design
*
Rate your satisfaction with the following areas of the salon on a scale of 1-5. (With 5 being "very satisfied" and 1 being "dissatisfied") Overall Interior Design 5
Overall Interior Design 4
Overall Interior Design 3
Overall Interior Design 2
Overall Interior Design 1
Overall Interior Design N/A
Cleanliness
Cleanliness 5
Cleanliness 4
Cleanliness 3
Cleanliness 2
Cleanliness 1
Cleanliness N/A
Waiting Area
Waiting Area 5
Waiting Area 4
Waiting Area 3
Waiting Area 2
Waiting Area 1
Waiting Area N/A
Outside Courtyard
Outside Courtyard 5
Outside Courtyard 4
Outside Courtyard 3
Outside Courtyard 2
Outside Courtyard 1
Outside Courtyard N/A
Music Selection
Music Selection 5
Music Selection 4
Music Selection 3
Music Selection 2
Music Selection 1
Music Selection N/A
3
. Rate your satisfaction with our hairstylists in the following categories on a scale of 1-5. (With 5 being "very satisfied" and 1 being "dissatisfied")
5
4
3
2
1
N/A
Technical Skills
*
Rate your satisfaction with our hairstylists in the following categories on a scale of 1-5. (With 5 being "very satisfied" and 1 being "dissatisfied") Technical Skills 5
Technical Skills 4
Technical Skills 3
Technical Skills 2
Technical Skills 1
Technical Skills N/A
Creativity
Creativity 5
Creativity 4
Creativity 3
Creativity 2
Creativity 1
Creativity N/A
Professionalism
Professionalism 5
Professionalism 4
Professionalism 3
Professionalism 2
Professionalism 1
Professionalism N/A
Friendliness
Friendliness 5
Friendliness 4
Friendliness 3
Friendliness 2
Friendliness 1
Friendliness N/A
Timeliness
Timeliness 5
Timeliness 4
Timeliness 3
Timeliness 2
Timeliness 1
Timeliness N/A
Knowledge of products and services
Knowledge of products and services 5
Knowledge of products and services 4
Knowledge of products and services 3
Knowledge of products and services 2
Knowledge of products and services 1
Knowledge of products and services N/A
Hair Styling Advice
Hair Styling Advice 5
Hair Styling Advice 4
Hair Styling Advice 3
Hair Styling Advice 2
Hair Styling Advice 1
Hair Styling Advice N/A
4
. Rate your satisfaction with our front desk services in the following categories on a scale of 1-5. (With 5 being "very satisfied" and 1 being "dissatisfied")
5
4
3
2
1
N/A
Friendliness
*
Rate your satisfaction with our front desk services in the following categories on a scale of 1-5. (With 5 being "very satisfied" and 1 being "dissatisfied") Friendliness 5
Friendliness 4
Friendliness 3
Friendliness 2
Friendliness 1
Friendliness N/A
Attentiveness
Attentiveness 5
Attentiveness 4
Attentiveness 3
Attentiveness 2
Attentiveness 1
Attentiveness N/A
Beverage Service
Beverage Service 5
Beverage Service 4
Beverage Service 3
Beverage Service 2
Beverage Service 1
Beverage Service N/A
Ease of Check-in/Check-out
Ease of Check-in/Check-out 5
Ease of Check-in/Check-out 4
Ease of Check-in/Check-out 3
Ease of Check-in/Check-out 2
Ease of Check-in/Check-out 1
Ease of Check-in/Check-out N/A
Making Appts by Phone
Making Appts by Phone 5
Making Appts by Phone 4
Making Appts by Phone 3
Making Appts by Phone 2
Making Appts by Phone 1
Making Appts by Phone N/A
Confirming Appts via Text Msg
Confirming Appts via Text Msg 5
Confirming Appts via Text Msg 4
Confirming Appts via Text Msg 3
Confirming Appts via Text Msg 2
Confirming Appts via Text Msg 1
Confirming Appts via Text Msg N/A
Finding Open Time Slots for Appts
Finding Open Time Slots for Appts 5
Finding Open Time Slots for Appts 4
Finding Open Time Slots for Appts 3
Finding Open Time Slots for Appts 2
Finding Open Time Slots for Appts 1
Finding Open Time Slots for Appts N/A
Would you be interested in booking appointments online? Yes or no.
5
. What are the reasons you continue to visit salon baobao? (Select all that apply)
What are the reasons you continue to visit salon baobao? (Select all that apply)
Relationship with Stylist
Quality of haircuts
Friendly Staff
Price
Location
Other (please specify)
6
. Rate your satisfaction with our hair care products on a scale of 1-5. (With 5 being "Very Satisfied" and 1 being "Dissatisfied")
5
4
3
2
1
N/A
Kerastase
*
Rate your satisfaction with our hair care products on a scale of 1-5. (With 5 being "Very Satisfied" and 1 being "Dissatisfied") Kerastase 5
Kerastase 4
Kerastase 3
Kerastase 2
Kerastase 1
Kerastase N/A
Unite
Unite 5
Unite 4
Unite 3
Unite 2
Unite 1
Unite N/A
GO 24.7
GO 24.7 5
GO 24.7 4
GO 24.7 3
GO 24.7 2
GO 24.7 1
GO 24.7 N/A
Kevin Murphy
Kevin Murphy 5
Kevin Murphy 4
Kevin Murphy 3
Kevin Murphy 2
Kevin Murphy 1
Kevin Murphy N/A
Are there any other brands you would like us to carry?
7
. What other salon services would you be interested in? (Select all that apply)
What other salon services would you be interested in? (Select all that apply)
Manicure
Pedicure
Brazilian Blowout
Body Waxing
Hair Extensions
Tanning
Facial Treatments
8
. Evaluate our prices for the following services.
Inexpensive
Fair
Expensive
N/A
Haircut
*
Evaluate our prices for the following services. Haircut Inexpensive
Haircut Fair
Haircut Expensive
Haircut N/A
Color
Color Inexpensive
Color Fair
Color Expensive
Color N/A
Mani/Pedi
Mani/Pedi Inexpensive
Mani/Pedi Fair
Mani/Pedi Expensive
Mani/Pedi N/A
Retail Products
Retail Products Inexpensive
Retail Products Fair
Retail Products Expensive
Retail Products N/A
9
. Which of the following applies to you when recommending salon baobao to others?
Which of the following applies to you when recommending salon baobao to others?
Recommended to 1 Person
Recommended to Multiple People
Planning to Recommend
Have Not Recommended
10
. What is your overall satisfaction level with salon baobao?
What is your overall satisfaction level with salon baobao?
Very Satisfied
Satisfied
Somewhat Satisfied
Dissatisfied
Please share any comments or ideas you may have to help us improve your Salon Baobao experience
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