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* 1. How easily did you find our website?

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* 2. What word(s) did you type in the search engine to find our company?

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* 3. How can we improve our website?

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* 4. Compared to our competitors, are our prices better, worse, or about the same?

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* 5. How would you rate our bus drivers customers service skills?

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* 6. How well would you rate our office personnel's customer service skills?

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* 7. How likely are you to recommend our company to people you know ?

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* 8. How can we improve our service?

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