Winnebago Service Centre Assessment
 

SERVICE CENTRE CUSTOMER SURVEY

 
To assist us to improve our after sales performance we would appreciate a few minutes of your time in completing this brief survey in relation to your experiences with Winnebago Service Centres.

Thank you in anticipation

1. What is your name?

2. What is the model name of your vehicle?

3. What is the four digit serial number of your motorhome (found near the entry door)

4. What year was your vehicle manufactured?

5. What is the name of the Service Centre you last attended?

6. When did you attend the Service Centre (month/year)?

7. What type of service did you require?

8. How far in advance did you need to book into the service centre?

9. Were you attended to promptly upon your arrival?

10. Was the service person friendly & understanding of your requirements?

11. Was the required work performed in a timely fashion?

12. How would you rate the quality of work performed on your vehicle?

13. How was the cleanliness and presentation of your vehicle when you collected it?

14. Have you been contacted since you collected your vehicle from the service centre?

15. Would you like to be contacted regarding the service work?

16. Are you satisfied with the quality of your motorhome?

17. How would you rate the Service Centre out of 10 (10 being the best)?

18. Can you recommend other service centres you have attended?

19. Are there any service centres you would not recommend?

20. Do you wish to comment further? How can we further improve our service to you?