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Internet Customer Survey
1
. How did you hear about Whiteflash?
How did you hear about Whiteflash?
From a friend
"Google" search for diamonds/jewelry
From another website or online forum
I am a returning customer
Other (please specify)
2
. How important were the following factors in considering Whiteflash?
Very important
Somewhat Important
Not Important
Product Quality
*
How important were the following factors in considering Whiteflash? Product Quality Very important
Product Quality Somewhat Important
Product Quality Not Important
Information
Information Very important
Information Somewhat Important
Information Not Important
Photography
Photography Very important
Photography Somewhat Important
Photography Not Important
Price
Price Very important
Price Somewhat Important
Price Not Important
Delivery time
Delivery time Very important
Delivery time Somewhat Important
Delivery time Not Important
Service
Service Very important
Service Somewhat Important
Service Not Important
3
. How important were the following factors in your buying decision?
Very Important
Somewhat Important
Not important
Whiteflash reputation, reviews and testimonials
*
How important were the following factors in your buying decision? Whiteflash reputation, reviews and testimonials Very Important
Whiteflash reputation, reviews and testimonials Somewhat Important
Whiteflash reputation, reviews and testimonials Not important
Quality of the whiteflash.com website
Quality of the whiteflash.com website Very Important
Quality of the whiteflash.com website Somewhat Important
Quality of the whiteflash.com website Not important
The communications with Whiteflash representatives
The communications with Whiteflash representatives Very Important
The communications with Whiteflash representatives Somewhat Important
The communications with Whiteflash representatives Not important
The quality and price of our product compared to other sellers
The quality and price of our product compared to other sellers Very Important
The quality and price of our product compared to other sellers Somewhat Important
The quality and price of our product compared to other sellers Not important
4
. Were you assisted by a Whiteflash diamond consultant?
Were you assisted by a Whiteflash diamond consultant?
Yes
No
I'm not sure
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