Exit this survey Wednesdayite Matchday Catering Survey 2013 Wednesdayite have been asked by members to discuss with the club the provision of matchday catering facilities. In order to better understand how fans feel about the food options at Hillsborough, we have put together this short survey. Your input would be much appreciated and will be used in any discussions with the club. Question Title * 1. Where do you generally sit when attending a match at Hillsborough? Kop North Stand South Stand Grandstand Question Title * 2. In the last three seasons, have you regularly made purchases from the matchday kiosks at Hillsborough? Yes No Question Title * 3. If so, which seasons have you been a regular customer of the Hillsborough kiosks? 2011/12 (two seasons ago) 2012/13 (last season) 2013/14 (current season) Question Title * 4. In general, do you feel that the matchday kiosk service operated at Hillsborough is better, worse or no different this season to past seasons? Better No different Worse Question Title * 5. Which of these statements best sums up your use of the matchday kiosks? I use them more than I used to I use them less than I used to I use them the same amount as I used to I have never used them Question Title * 6. If you have changed how often you use the matchday kiosks, please give the main reasons for the change in the appropriate column: Use the kiosks more because Use the kiosks less because Price of products Price of products Use the kiosks more because Price of products Use the kiosks less because Range of products Range of products Use the kiosks more because Range of products Use the kiosks less because Quality of products Quality of products Use the kiosks more because Quality of products Use the kiosks less because Quality of service Quality of service Use the kiosks more because Quality of service Use the kiosks less because Location of kiosk Location of kiosk Use the kiosks more because Location of kiosk Use the kiosks less because Queue length Queue length Use the kiosks more because Queue length Use the kiosks less because Other (please specify) Question Title * 7. In general, how would you rate each of the following attributes of the matchday kiosks? Excellent Good Average Poor Terrible Product Price Product Price Excellent Product Price Good Product Price Average Product Price Poor Product Price Terrible Product Range Product Range Excellent Product Range Good Product Range Average Product Range Poor Product Range Terrible Product Quality Product Quality Excellent Product Quality Good Product Quality Average Product Quality Poor Product Quality Terrible Quality of Service Quality of Service Excellent Quality of Service Good Quality of Service Average Quality of Service Poor Quality of Service Terrible Location of Outlets Location of Outlets Excellent Location of Outlets Good Location of Outlets Average Location of Outlets Poor Location of Outlets Terrible Speed of Service/Queue Length Speed of Service/Queue Length Excellent Speed of Service/Queue Length Good Speed of Service/Queue Length Average Speed of Service/Queue Length Poor Speed of Service/Queue Length Terrible Question Title * 8. Please tell us how you rate the QUALITY of each of these commonly-sold items: Excellent Good Average Poor Terrible N/A Pies Pies Excellent Pies Good Pies Average Pies Poor Pies Terrible Pies N/A Sausage Roll Sausage Roll Excellent Sausage Roll Good Sausage Roll Average Sausage Roll Poor Sausage Roll Terrible Sausage Roll N/A Pizza Pizza Excellent Pizza Good Pizza Average Pizza Poor Pizza Terrible Pizza N/A Chips Chips Excellent Chips Good Chips Average Chips Poor Chips Terrible Chips N/A Tea/Coffee/Bovril/Hot Choc Tea/Coffee/Bovril/Hot Choc Excellent Tea/Coffee/Bovril/Hot Choc Good Tea/Coffee/Bovril/Hot Choc Average Tea/Coffee/Bovril/Hot Choc Poor Tea/Coffee/Bovril/Hot Choc Terrible Tea/Coffee/Bovril/Hot Choc N/A Cold soft drinks Cold soft drinks Excellent Cold soft drinks Good Cold soft drinks Average Cold soft drinks Poor Cold soft drinks Terrible Cold soft drinks N/A Lager Lager Excellent Lager Good Lager Average Lager Poor Lager Terrible Lager N/A Bitter Bitter Excellent Bitter Good Bitter Average Bitter Poor Bitter Terrible Bitter N/A Confectionery and snacks Confectionery and snacks Excellent Confectionery and snacks Good Confectionery and snacks Average Confectionery and snacks Poor Confectionery and snacks Terrible Confectionery and snacks N/A Question Title * 9. Please tell us how you rate the VALUE FOR MONEY of each of these commonly-sold items: Excellent Good Average Poor Terrible N/A Pies Pies Excellent Pies Good Pies Average Pies Poor Pies Terrible Pies N/A Sausage Roll Sausage Roll Excellent Sausage Roll Good Sausage Roll Average Sausage Roll Poor Sausage Roll Terrible Sausage Roll N/A Pizza Pizza Excellent Pizza Good Pizza Average Pizza Poor Pizza Terrible Pizza N/A Chips Chips Excellent Chips Good Chips Average Chips Poor Chips Terrible Chips N/A Tea/Coffee/Bovril/Hot Choc Tea/Coffee/Bovril/Hot Choc Excellent Tea/Coffee/Bovril/Hot Choc Good Tea/Coffee/Bovril/Hot Choc Average Tea/Coffee/Bovril/Hot Choc Poor Tea/Coffee/Bovril/Hot Choc Terrible Tea/Coffee/Bovril/Hot Choc N/A Cold soft drinks Cold soft drinks Excellent Cold soft drinks Good Cold soft drinks Average Cold soft drinks Poor Cold soft drinks Terrible Cold soft drinks N/A Lager Lager Excellent Lager Good Lager Average Lager Poor Lager Terrible Lager N/A Bitter Bitter Excellent Bitter Good Bitter Average Bitter Poor Bitter Terrible Bitter N/A Confectionery and snacks Confectionery and snacks Excellent Confectionery and snacks Good Confectionery and snacks Average Confectionery and snacks Poor Confectionery and snacks Terrible Confectionery and snacks N/A Question Title * 10. Do you use, either on occasion or exclusively, any of these other matchday food options? Bring own food from home Pub lunch before the match Fish'n'Chip shop Bere's Pork shop McDonalds Burger King KFC Pizza Hut Fast food vans outside ground Convenience store Other (please specify) Question Title * 11. Please use this space to record any other comments or wishes that you would like reflected to SWFC's catering team on the subject of the matchday kiosks: Question Title * 12. Please provide a valid email address so we can contact you if need be to discuss your views: Thankyou for completing this survey - we will publish the results in due course! Done