Hume Hall Reference Survey (Student Satisfaction)

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* 1. Was your question answered completely?

Yes

No, but I know who to contact or what resources to use.

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* 2. Would you be willing to use a service like this again?

Yes

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* 3. Please rate the following statements on a scale 1-5

	1 Strongly Disagree	2 Disagree	3 Neutral	4 Agree	5 Strongly agree
My research skills have improved because of my interaction with the UF Libraries Staff at the Hume Study Center.	My research skills have improved because of my interaction with the UF Libraries Staff at the Hume Study Center. 1 Strongly Disagree	My research skills have improved because of my interaction with the UF Libraries Staff at the Hume Study Center. 2 Disagree	My research skills have improved because of my interaction with the UF Libraries Staff at the Hume Study Center. 3 Neutral	My research skills have improved because of my interaction with the UF Libraries Staff at the Hume Study Center. 4 Agree	My research skills have improved because of my interaction with the UF Libraries Staff at the Hume Study Center. 5 Strongly agree
I feel more confident in my ability to use the resources provided to me through the UF Libraries after my consultation.	I feel more confident in my ability to use the resources provided to me through the UF Libraries after my consultation. 1 Strongly Disagree	I feel more confident in my ability to use the resources provided to me through the UF Libraries after my consultation. 2 Disagree	I feel more confident in my ability to use the resources provided to me through the UF Libraries after my consultation. 3 Neutral	I feel more confident in my ability to use the resources provided to me through the UF Libraries after my consultation. 4 Agree	I feel more confident in my ability to use the resources provided to me through the UF Libraries after my consultation. 5 Strongly agree
I am more likely to seek assistance and services from the UF Libraries as a result of this interaction.	I am more likely to seek assistance and services from the UF Libraries as a result of this interaction. 1 Strongly Disagree	I am more likely to seek assistance and services from the UF Libraries as a result of this interaction. 2 Disagree	I am more likely to seek assistance and services from the UF Libraries as a result of this interaction. 3 Neutral	I am more likely to seek assistance and services from the UF Libraries as a result of this interaction. 4 Agree	I am more likely to seek assistance and services from the UF Libraries as a result of this interaction. 5 Strongly agree
I would like to see more services that bring library staff directly to students at other non-library locations on campus (e.g. dorms, departmental offices, student union, computing labs)	I would like to see more services that bring library staff directly to students at other non-library locations on campus (e.g. dorms, departmental offices, student union, computing labs) 1 Strongly Disagree	I would like to see more services that bring library staff directly to students at other non-library locations on campus (e.g. dorms, departmental offices, student union, computing labs) 2 Disagree	I would like to see more services that bring library staff directly to students at other non-library locations on campus (e.g. dorms, departmental offices, student union, computing labs) 3 Neutral	I would like to see more services that bring library staff directly to students at other non-library locations on campus (e.g. dorms, departmental offices, student union, computing labs) 4 Agree	I would like to see more services that bring library staff directly to students at other non-library locations on campus (e.g. dorms, departmental offices, student union, computing labs) 5 Strongly agree

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* 4. How did you find out about the service?

E-mail

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* 5. How often do you visit the UF libraries?

Daily

Weekly

Monthly

Once a semester

Once a year

Never

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* 6. Prior to this research consultation, how have you received help from librarians at UF? (check all that apply)

I had never used library services before

In person, at a library service desk

In person, by appointment

In person, in a class taught by a librarian

On the telephone

Online, via e-mail

Online, via IM or Chat reference services

Online, in a tutorial or library webpage

Online, in an e-learning class

Other

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* 1. Was your question answered completely?

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* 2. Would you be willing to use a service like this again?

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* 3. Please rate the following statements on a scale 1-5

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* 4. How did you find out about the service?

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* 5. How often do you visit the UF libraries?

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* 6. Prior to this research consultation, how have you received help from librarians at UF? (check all that apply)

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* 7. Comments?