uBid.com Feedback Survey

Thank you for for taking the time to tell us about your shopping experience with uBid.com. Please note that if you want to contact customer service please refer to the "Need Help?" Tab on our home page for contact info.

1. What brought you to uBid.com today?

What brought you to uBid.com today? Email received from uBid or our sister company, RedTag.com

Google Search

From a Partner or Vendor Website

From the Redtag.com website

Online Advertising

uBid's Facebook Ad or Fan Page

uBidDeals on Twitter

Referred by a Friend

Other (please specify)

2. Are you a registered user with uBid.com?

Are you a registered user with uBid.com? Yes

3. Have you ever bid on an auction at uBid.com?

Have you ever bid on an auction at uBid.com? Yes

If No, please share why not

4. Have you ever purchased a "Fixed Price" product from uBid or our sister site, RedTag.com?

Have you ever purchased a "Fixed Price" product from uBid or our sister site, RedTag.com? Yes

If No, please share why not:

5. How would you rate your uBid.com shopping experience?

	Outstanding	Better Than Average	I'm Satisfied	Not Great	Unacceptable	N/A
Ease of purchase process	*How would you rate your uBid.com shopping experience? Ease of purchase process Outstanding	Ease of purchase process Better Than Average	Ease of purchase process I'm Satisfied	Ease of purchase process Not Great	Ease of purchase process Unacceptable	Ease of purchase process N/A
Value of Deal	Value of Deal Outstanding	Value of Deal Better Than Average	Value of Deal I'm Satisfied	Value of Deal Not Great	Value of Deal Unacceptable	Value of Deal N/A
Ease of Bidding Process	Ease of Bidding Process Outstanding	Ease of Bidding Process Better Than Average	Ease of Bidding Process I'm Satisfied	Ease of Bidding Process Not Great	Ease of Bidding Process Unacceptable	Ease of Bidding Process N/A
Customer Service	Customer Service Outstanding	Customer Service Better Than Average	Customer Service I'm Satisfied	Customer Service Not Great	Customer Service Unacceptable	Customer Service N/A
Shipping and Handling Charges	Shipping and Handling Charges Outstanding	Shipping and Handling Charges Better Than Average	Shipping and Handling Charges I'm Satisfied	Shipping and Handling Charges Not Great	Shipping and Handling Charges Unacceptable	Shipping and Handling Charges N/A
Delivery of Product	Delivery of Product Outstanding	Delivery of Product Better Than Average	Delivery of Product I'm Satisfied	Delivery of Product Not Great	Delivery of Product Unacceptable	Delivery of Product N/A
Variety of Categories Offered	Variety of Categories Offered Outstanding	Variety of Categories Offered Better Than Average	Variety of Categories Offered I'm Satisfied	Variety of Categories Offered Not Great	Variety of Categories Offered Unacceptable	Variety of Categories Offered N/A
Variety of Products Within Categories	Variety of Products Within Categories Outstanding	Variety of Products Within Categories Better Than Average	Variety of Products Within Categories I'm Satisfied	Variety of Products Within Categories Not Great	Variety of Products Within Categories Unacceptable	Variety of Products Within Categories N/A
Am just browsing but wanted to provide feedback on what I've seen.	Am just browsing but wanted to provide feedback on what I've seen. Outstanding	Am just browsing but wanted to provide feedback on what I've seen. Better Than Average	Am just browsing but wanted to provide feedback on what I've seen. I'm Satisfied	Am just browsing but wanted to provide feedback on what I've seen. Not Great	Am just browsing but wanted to provide feedback on what I've seen. Unacceptable	Am just browsing but wanted to provide feedback on what I've seen. N/A

Comments:

6. Do you prefer to shop Auction Style or Buy Now?

Do you prefer to shop Auction Style or Buy Now? Auction

Buy Now

Both

7. How often do you shop at uBid.com?

How often do you shop at uBid.com? Daily

At least once a week

At least once a month

A few times a year

This was my first visit to uBid.com

Other (please specify)

8. What would entice you to shop with us more often?

What would entice you to shop with us more often? Coupons and special promotions

More Buy Now options

Better variety of products

Penny Auction Format

Other (specify below)

Other (please specify)

9. What types of products are you most interested in when shopping with us (select as many as apply)?

What types of products are you most interested in when shopping with us (select as many as apply)? Desktop Computers

Laptop Computers

iPads and other Tablets

e-Readers (Nook, Kindle, etc.)

Monitors

Digital Cameras and Camcorders

Cell Phones

GPS Systems

iPods and similar MP3 Players

Televisions

Jewelry

Watches

I shop across categories depending on what kind of deal I can get.

Other (please specify)

10. Would you recommend uBid.com to others?

Would you recommend uBid.com to others? Yes

Why or why not?

11. Please provide us with any other feedback you'd like us to have about your shopping experience today.

Please provide us with any other feedback you'd like us to have about your shopping experience today.

12. Your Information

Your Information Name
Email
Phone Number
Order Number (if applicable)